About this role
Job summary
Project Support Officer
As a member of the Capital Projects Team, the Project Support Officer will provide support andmanagement on the delivery of major strategic projects. The post holder will draw on theirexperience to support the Capital Programme Manager with ensuring that a standard projectmanagement approach methodology is built into all aspects of the programme.The Project Support Officer will be a first port of call for many of the varied workstreams within theprogramme and will need to hold the reins on the programme plans and keep the team on track.They will provide the necessary support to the Capital Projects Team ensuring all projects aredelivered in a professional manner, in accordance with agreed programme approaches, to quality,time and within budget.They will also manage stakeholder relationships internally and externally as appropriate, acting as theliaison for the varied capital programme at any given time, ensuring forward planning of projects likely toaffect operations across the trust.The post-holder is responsible for providing support to the teams for admin, planning, co-ordination,project management, finances, procurement and evaluation. It is expected that the specific programmethe post holder works on within this broad area will change over time as the portfolio of work changes
Main duties of the job
To support the Capital Projects Team with respective project support duties,
including but not limited to:
o Preparation and maintenance of Configuration Management for all schemes
within the Capital Programme on Microsoft Teams including all appropriate
documentation, drawings, quotes, project plans etc. in order that all
information is readily available and stored logically
o To ensure that the established internal and external project reporting structures are
adhered to, using agreed processes for the works.
o Recognise that the level of governance will depend on the size and scope of each
project
o To ensure a consistent approach to project scoping documentation and specifications
are applied across each project
o To support the implementation of processes that will support the management of the
capital budget, such as requests for schemes from the wider organisation
o To ensure all projects and works are documented utilising the agreed project
management tools, including the developing, maintaining and updating
project specific records
o To maintain a thorough understanding of all elements of the projects to ensure an
effective and informed first point of contact to all internal and external stakeholders.
o To support Capital Project Managers on project management best practice
methodologies including PRINCE2.
o To provide administrative support to team meetings and project managers,
including workshops and project meetings
About us
Croydon Health Services provides integrated NHS services to care for people at home, in schools, and health clinics across the borough as well as at Croydon University Hospital and Purley War Memorial Hospital.
CUH provides more than 100 specialist services and is home to the borough's only Emergency Department and 24/7 maternity services, including a labour ward, midwifery-led birth centre and the Crocus home birthing team.
Purley War Memorial Hospital (PWMH) in the south of the borough offers outpatient care, including diagnostic services, physiotherapy and ophthalmology services run by Moorfields Eye Hospital, alongside an onsite GP surgery. Our experienced staff take care of people of all ages across the borough of Croydon.
We are a very close-knit and friendly organisation where everyone of our 3600 members of staff is valued. We strongly believe that our employees are our greatest asset.
Job description Job responsibilities
***Please see the attached supporting document which contains more information about the role in the job description and person specification***
Person Specification
Education, qualifications and/or training Essential
Batchelor's degree in a relevant field Evidence of continuous professional development
Desirable
Project Management Qualification
Experience Essential
Experience of improvement projects within public sector organisations Exposure and involvement with staff from a wide range of disciplines Experience of risk, issue and project change management
Desirable
Experience of working within the NHS Experience of working with Lean or similar continuous improvement methodologies
Knowledge and understanding Essential
Understanding of a PMO environment and business/project planning Knowledge of various best practice tools and techniques in project, programme and change management, service redesign, facilitation and service improvement knowledge of IT systems (Excel, Access, Word and Powerpoint)
Desirable
Experience of Oracle SBS procurement Experience of NHS Procurement processes
Skills Essential
problem solving skills effective facilitation skills
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Croydon Health Services NHS Trust
Address Croydon University Hospital
530 London Road
Croydon
CR7 7YE
United Kingdom
Employer's website https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)