About this role
Job summary
Be part of a welcoming, supportive and passionate team that makes a real difference to the lives of women, babies and families every day. We value collaboration, kindness and respect, and we're committed to helping every team member thrive.
By joining us, you'll benefit from:
A friendly and inclusive team culture where everyone is valued.
The opportunity to make a meaningful impact on patient care behind the scenes.
Ongoing learning and development opportunities to help you grow your career.
A rewarding role within a respected NHS maternity service.
Working alongside dedicated professionals who are committed to delivering compassionate, high-quality care.
The chance to contribute to continuous improvement while living our PRIDE values every day.
If you're organised, proactive, and enjoy working in a fast-paced environment where your contribution truly matters, we'd love to welcome you to our fabulous Maternity Team.
Main duties of the job
Undertake responsibility for waiting lists ensuring compliance with local and national target / policies and ensuring relevant documentation is sent to patients and information entered on to the appropriate IT Systems Have a comprehensive knowledge and good understanding of Patient Access Policy to always work in line with Trust and National policies, procedures and targets on real time data entry and confidentiality Good working knowledge of PAS and the ability to undertake RTT recording as appropriate. Record all relevant information to Trust guidelines in line with Information Governance and policies To implement booked admission protocols and procedures for Women & Children's Services; this will involve mutually agreeing a booked date for patients attending the unit To initiate action regarding cancellation To oversee daily operating lists, ensuring they are full and accordingly meet the demands of the consultants and the Unit Close liaison with the medical secretarial staff to ensure accurate updating of information Compile the departmental theatre lists, and assign patient confirmation times Ensure that the relevant documentation required by the unit about the patients is kept in an efficient and accessible manner
See Job Description for full list of duties
About us
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.
We can offer you the full range of NHS benefits/discounts and in addition:
Flexible working hours Fast Track Staff Physiotherapy Service Multi Faith prayer room at NNUH Colney Lane site Discounted gym memberships Excellent pension scheme and annual leave entitlement Wagestream - access up to 40% of your pay as you earn it Free Park & Ride service direct to NNUH Colney Lane site Free 24-hours confidential counselling support On-site Nursery at NNUH Colney Lane On-site cafes offering staff discounts at NNUH Colney Lane Support in career development Flexible staff bank Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Job description Job responsibilities
Please view the attached job description for full details of the role and use your supporting statement to confirm how you meet the essential criteria and desirable criterial on the job specification
Please note due to high volume of applications for some posts, this may close before the displayed closing date. We recommend that you apply for this role as soon as possible.
Person Specification
essentiAL Essential
Good standard of literacy and numeracy Good IT skills particularly Excel (Microsoft Office and PAS) Excellent communication and organisational skills
Desirable
Experience of managing patient waiting lists
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Norfolk and Norwich University Hospital
Address Norfolk and Norwich University Hospital
Colney Lane
Norwich Norfolk
NR4 7UY
United Kingdom
Employer's website https://www.nnuh.nhs.uk/ (Opens in a new tab)