About this role
Job summary
An opportunity has arisen in the Orthoptic Department for an Orthoptic Administrator based at Royal Derby Hospital. Line Management will be provided by the Administrative Team Leader at RDH Derby,
The role will assist with the clerical and administrative processes in the Orthoptic department to support the clinical team. You will work closely with booking staff, secretaries and navigators to ensure a robust service.
You must have read the contents of the main duties and job description and feel confident that you are able to fulfil the requirements.You should be educated to a good standard of English to GCSE or equivalent and have an advanced level of IT literacy with demonstrable experience of using a range of IT applications.
Main duties of the job
To provide administrative and clerical support to the Orthoptic department at Royal Derby Hospital.
General administrative duties
To answer telephone and email enquiries for non-clinical and clinical matters.To deal with all other departmental correspondence, including mail, emails, messages and enquiries from patients and colleagues.To communicate clinical information in electronic, written and verbal form to health and other professionals adhering to confidentiality and Data Protection.To accurately enter patient data onto secure departmental spreadsheets for recording purposes.To attend regular meetings with the Orthoptic team including departmental meetings, 1-1 supervision and appraisals.
Additional dutiesAny other duties required by the Orthoptists or Administrative Team Leader.
Closing Date of Applications: 2 September 2026
Interview Date: 15 , 16 & 17 September 2026.
About us
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
In return we will offer:
Development opportunities, both professional and leadership development On-going support from recruitment to when you join our team and beyond. Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes Key Facts:
We see on average 4810 OP appointments a day. We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week. An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country. Our hospitals admit an average of 195 emergency patients daily. Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres. We are one of only 7 Trusts nationally with more than 50 operating theatres. We carry out more than 140 elective procedures each working day. UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.
Job description Job responsibilities
Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AIgenerated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words.
Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers
Person Specification
Education, Training and Qualifications CPD Requirements Essential
Educated to O'level/A-C GCSE or eqivalent Demonstrable experience using Microsoft Office packages, including excel and teams
Desirable
Previous administrative experience in a Hospital setting
Experience & Knowledge Essential
Demonstrable experience of working in a reception role previously Demonstrable experience using Microsoft Office packages, including excel and teams Demonstrable knowledge of safeguarding issues and the procedures involved in information exchange with other service providers and other professionals
Desirable
Knowledge of the roles and responsibilities of the Orthoptists and how their roles support the wider Ophthalmology service Knowledge of the RTT (referral to treatment) waiting list procedures in accordance with the local and national targets and the trust patient access policy, as appropriate to role Knowledge to operate the Patient Administration Systems across UHDB Previous administrative experience in the hospital setting
Skills and Ability Essential
To be able to demonstrate good analytical and problem-solving skills To be able to demonstrate the ability to plan own workload and that of others
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name University Hospitals of Derby and Burton NHS Foundation Trust
Address Royal Derby Hospital
Uttoxeter Road
Derby
DE22 3NE
United Kingdom
Employer's website https://www.uhdb.nhs.uk/ (Opens in a new tab)