About this role
Job summary
We are seeking an inspiring and proactive Knowledge and Library Services Manager to lead the delivery of a high-quality, customer-focused service that supports outstanding patient care, education, research and organisational learning.
Guided by our PRIDE values - People-focused, Respect, Integrity, Dedication and Excellence - you will ensure that healthcare professionals, students and trainees have access to the evidence, knowledge and resources they need to make informed decisions and deliver the best possible care.
You will lead a small team, fostering a culture of collaboration, continuous improvement and excellent customer service. You will coordinate, develop and evaluate the service, ensuring it remains innovative, responsive and aligned to the needs of staff and learners.
This is a varied and rewarding role with a direct impact on patient outcomes, education and research.
If you are passionate about transforming library and knowledge services, championing evidence-based practice and empowering others through access to knowledge, we would love to hear from you.
This is your opportunity to make a meaningful difference and help shape a culture of learning, innovation and excellence across the Trust.
Interview date:to be confirmed.
Main duties of the job
You will be responsible for planning, delivering and continuously improving a range of library and knowledge services, ensuring they remain relevant, accessible and responsive to all users - this includes managing, selecting and renewing print and digital resources using usage data, stakeholder feedback, service priorities and budget considerations to maximise value and impact You will be required to produce reports and statistical returns, monitoring service performance, demonstrating impact and using data and feedback to inform service developments and improvements As the manager of the service, you will identify service priorities and determine the activities required to deliver the Strategic Library Plan and support organisational objectives You will be responsible for managing the newly refurbished library spaces, alongside digital service provision You will lead a small team, providing direction, support and development to enable high levels of performance You will be comfortable managing competing priorities, coordinating workloads and designing rotas to ensure services are delivered effectively You will also build productive relationships with colleagues across the Trust and work collaboratively with local NHS library networks and NHS England to contribute to regional and national priorities, share best practice and support service development.
About us
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.
We can offer you the full range of NHS benefits/discounts and in addition:
Flexible working hours Fast Track Staff Physiotherapy Service Multi Faith prayer room at NNUH Colney Lane site Discounted gym memberships Excellent pension scheme and annual leave entitlement Wagestream - access up to 40% of your pay as you earn it Free Park & Ride service direct to NNUH Colney Lane site Free 24-hours confidential counselling support On-site Nursery at NNUH Colney Lane On-site cafes offering staff discounts at NNUH Colney Lane Support in career development Flexible staff bank Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Job description Job responsibilities
Please view the attached job description for full details of the role, and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.
Please note that this advertised position, which is part of occupation code 1259 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.
Please note due to high volume of applications for some posts, this post may close before the displayed closing date. We recommend that you apply for this role asap.
Person Specification
Qualifications Essential
Good general education to degree level Recognised library qualification Research/teaching experience or qualification
Experience Essential
Experience of automated library management systems Extensive Knowledge of databases and the Internet Experience of staff supervision
Attitude & Aptitude Essential
Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Norfolk and Norwich University Hospital
Address Norfolk and Norwich University Hospital
Norwich
NR4 7UY
United Kingdom
Employer's website https://www.nnuh.nhs.uk/ (Opens in a new tab)