About this role
Job summary
IJ Healthcare are looking for a confident, enthusiastic team player to join us as medical receptionist.
You will be first point of contact to both patients and other stakeholders, so good communications skills are essential. Your professional manner will demonstrate the high standards of the practice and the quality of care that is given at IJ Healthcare.
Main duties of the job
To provide high quality reception and administrative support to patients and staff alike.act as first point of contact to both patients and other visitors.checking in patientsanswering the phone and dealing with queriesprescription orderingscanning of postreferrals to other servicescoding onto patient recordsdaily postmaintaining accurate patient recordsregistration of new patients, temporary and permanentliaise with other services in the communitytriage of urgent appointments, ensuring that the patient is seen by the most appropriate clinicianensure that bloods / specimens are correctly bagged and given to the courier
About us
IJ Healthcare consists of 2 practices; 1 in Winlaton and 1 in Ryton
Over the 2 premises, the forward thinking team consists of:
1 GP partner2 Salaried GP's1 Sessional Locum GP1 Advanced Nurse Practitioner1 Practice Manager1 finance officer1 Practice Nurse1 Healthcare Assistants1 Medical Secretary8 receptionistswe also have additional role staff consisting off a practice pharmacist, Physiotherapist, care coordinator and a mental health worker.We all work together. There is flexibility and the chance to work across both practices although this post will primarily be based at Hollyhurst Medical Centre. Full training and supervision will be given. Training and development are encouraged within the practice. Annual appraisals and constant reviewing ensures that everyone on the team is working to their optimised level. Quarterly team meetings and sharing of best practice make the running of the 2 surgeries a full team effort.
Job description Job responsibilities
To ensure success, you should be a confident and professional administrator with fantastic communication and interpersonal skills that will contribute to the efficient day-to-day administration of the healthcare facility. You will work comfortably under pressure while multi-tasking in a fast-paced environment and can effectively react to patient emergencies. You will need to have excellent organisational and administrative skills. Medical Receptionists are expected to be compassionate and discrete with superb time management and record keeping skills.
Person Specification
Qualifications Essential
GCSE Grade A to D in Maths and English
Experience Essential
Previous experience working within a healthcare environment is preferable as is knowledge of EMIS and medical terminology, although full training will be given. Excellent documentation, communication and IT skills.
Desirable
UK driving licence is desirable but not essential as you may be required to travel between sites.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name I.J Healthcare
Address I J Healthcare
Hollyhurst
8 Front Street
Blaydon
Tyne And Wear
NE21 4RD
United Kingdom
Employer's website https://www.hollyhurstmedicalcentre.nhs.uk/ (Opens in a new tab)