About this role
Job summary
An exciting opportunity has arisen within the Cellular Pathology Department for a full-time Band 3 Medical Support Secretary to join our busy and dedicated team.
The successful candidate will provide a comprehensive administrative and audio-typing service supporting the Non-Gynaecological Cytology and Histopathology Services, ensuring the efficient processing of daily workloads and a variety of administrative duties. This is a vital role that contributes to the smooth running of a high-performing clinical service.
We are looking for an enthusiastic, organised and professional individual with excellent communication and interpersonal skills. Candidates should be self motivated, able to work independently using their own initiative, and capable of prioritising workloads effectively while working with minimal supervision.
Applicants should be educated to GCSE level or equivalent and possess excellent IT skills, including experience of Microsoft Office applications. An RSA/OCR typing or word processing qualification (or equivalent experience) is essential, together with a good understanding of medical terminology.
The post holder will be required to work accurately and efficiently in a fast-paced environment, meeting tight deadlines and managing competing priorities while maintaining a high standard of service delivery.
If you are committed to providing excellent administrative support and thrive in a busy healthcare setting, we would welcome your application.
Main duties of the job
The postholder will provide comprehensive secretarial and administrative support to Consultant Pathologists, junior medical staff and the wider Cellular Pathology team. This will include providing accurate clinical correspondence and reports through audio typing, digital dictation and copy typing, including complex histopathology and cytology diagnostic reports.
The role will involve managing departmental enquiries and shared mailboxes, maintaining records, supporting meetings, inputting data onto relevant systems and assisting with general office duties. The post holder will work flexibly as part of the team, prioritising workload, meeting deadlines, maintaining confidentiality and supporting high-quality service delivery.
About us
NHS University Hospitals of Liverpool Group (UHL Group) was formed on 1 November 2024, born from a shared aim to improve the care we provide our communities.
We are one of the largest employers in region, with over 18,900 colleagues who are dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services that extend to more than two million people in the North West.
We operate from five hospital sites:Aintree University Hospitalis the single receiving site for adult major trauma patients in Cheshire and Merseyside, and hosts a number of regional services including an award-winning stroke facility.Broadgreen Hospitalis home to several elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.Liverpool Heart and Chest Hospitalprovide specialist services incardiothoracic surgery,cardiology and respiratory medicine, both in the hospital and out in the community.Liverpool Women's Hospitalspecialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. TheRoyal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single en-suite bedrooms and mainly focuses on complex planned care and specialist services.
Job description Job responsibilities
For full details, please refer to the attached job description
Type dictation from audio transcription of clinical correspondence and documentation.
Quality check documentation completed in clinical administration support.
Ensure appropriate follow up arrangements/investigations are in place. Liaise with personal medical secretary of speciality accordingly.
Complete any tertiary referrals to external Trusts and ensure these are completed on the PAS system. Keep track of referrals to ensure patient is promptly reviewed. Check that follow up appointments are arranged in conjunction with patient pathway.
Mentor, train and supervise relevant junior staff as required
Accurate use of patient information using the Patient Administration System (PAS), including registration screen, checking patient details are correct, tracking of case-notes.
Ensure all letters and discharge summaries are copied to the appropriate professionals, including patients.
Ensure efficient audit processes in place concerning correspondence to ensure quality levels maintained and rectify accordingly.
Person Specification
Education/Qualifications Essential
Educated to GCSE/O Level standard/equivalent RSA/OCR Level II or equivalent Word Processing/Audio typing Skills Knowledge of medical terminology and secretarial procedures
Experience Essential
Excellent I.T. skills with knowledge and experience of all Microsoft office packages Experience working in an NHS office environment
Skills/Ability/Knowledge Essential
Excellent communication skills Able to use own initiative and respond to new challenges Self motivated and able to work with limited supervision Manage/prioritise own workload Ability to accurately maintain computerise and manual filing/documentation system Ability to work as part of a team Ability to manage difficult/sensitive situations Ability and willingness to undertake further training as required
Desirable
Knowledge of internal PAS system Ability to supervise and motivate a team Time management skills Excellent interpersonal and influencing skills Understanding of Trust internal policies as appropriate
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Liverpool University Hospitals NHS Foundation Trust
Address Liverpool Clinical Laboratories
Prescot Street
Liverpool
L7 8XP
United Kingdom
Employer's website https://www.liverpoolft.nhs.uk/ (Opens in a new tab)