About this role
Job summary
A fantastic opportunity has recently arisen within the Bristol Urological Institute as we are advertising for a Patient Pathway Assistant working 1 x 30.0 hours and 1 x 37.5 hours, to join our busy Urology department. This is an exciting opportunity to start your career working within the Bristol Urological Institute.
The Urology department are focused on helping manage the administrative processes for patients who suffer with Urological issues in the Bristol and South West area and also RTT patients needing general urology care. The role will be to support all administration aspects of the patient pathway in line with 18 weeks referral to treatment guidelines and cancer pathways, therefore RTT and cancer knowledge would be extremely beneficial.
This role also involves working closely with the Consultant Team and Patient Pathway Coordinator, deputising for them as required.
The ideal candidate will need to be able to work in a calm, logical, organised and methodical way whilst being able to multi-task in a busy environment with complex patient pathways.
Main duties of the job
The Urology Patient Pathway Assistant is responsible for supporting the Patient Pathway Coordinator to manage the inpatient and day case waiting lists for Consultant Urologists operating at Southmead Hospital, coordinating admission and associated pre-operative clinics and theatre lists.
To play a central role within these services and to work in close liaison with colleagues, staff in other departments, GPs, patients and the general public. To work well as part of a team whilst being able to use their own initiative to provide administrative support to the Patient Pathway Coordinator within the Urology team, to ensure effective high quality service is provided.
About us
Bristol NHS Foundation Trust brings together more than 28,000 staff to deliver over 160 clinical services across thirteen hospital locations,operatingfrom three main sites at Southmead, Bristol citycentreand Weston.
With an annual turnover of £2.3 billion, we are now one of the largest NHS trusts in the United Kingdom. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer.Bristol NHS Foundation Trust values all people as individuals. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge
Job description Job responsibilities
For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy.
Person Specification
Education/Training/Qualifications Essential
Good general education including GSCE in Maths or English (or equivalent) Advanced keyboard and computer skills (Microsoft office)
Desirable
Patient Administration System (PAS) training
Knowledge/Skills/Abilities Essential
Excellent written/verbal communication skills
Work Experience Essential
Experience of working as part of a team in a multi-disciplinary environment. Ability to demonstrate customer care skills
Desirable
Knowledge of patient pathway Experience in NHS or similar organisation
Knowledge/Skills/Abilities Essential
The ability to work to tight deadlines Able to develop good working relationships amongst team, colleagues and clinical staf Willingness and ability to learn new IT skills and technology
Personal Qualities/Special Circumstances Essential
Able to work flexible to meet the needs of the service Ability to act under direction from senior members of the team
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Bristol NHS Foundation Trust
Address Southmead hospital
Bristol
BS10 5NB
United Kingdom
Employer's website https://www.nbt.nhs.uk/ (Opens in a new tab)