About this role
Job summary
NHS Band 2 Salary: £25,272 per annum
Hours per Week: 37.5 full time
Contract Type: Permanent
Do you enjoy a challenge? Do you have a keen eye for detail with strong administration skills? Do you want to play a key role in the provision of health records and information? If so, we are seeking an enthusiastic and highly motivated individual to join our expanding Information Governance Team.
Main duties of the job
You will support the Information Governance Team in processing Subject Access requests by using multiple data sources to compile health records to fulfil requests.
This will include the retrieval and copying of patient's physical health records, supporting with identification checks, retrieval of information from a small number of computer systems and supporting the Team with inbox management.
About us
Working as a partnership, both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this.
The single corporate service is delivered across both organisation. You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites. For leaders managing staff across multi-site locations, you will need to be visible and provide in person leadership. The arrangements and frequency will be agreed locally.
Job description Job responsibilities
To process the backlog of Access to Health Records request processes as per Trust policy and guidance with the support of the Information Governance Administrator.
Follow mechanisms to retrieve records, copy records etc.
To access data sources and computer systems under the direction of the Information Governance Administrator.
Escalate any areas of concern or non responses and any queries outside the remit of this role as per team guidance and processes.
To assist with redaction as requested.
Ensure the processing of all associated documentation regarding appropriateness of request, photocopying, consents, and identification checks ensuring that processes are consistent, transparent, and legally compliant.
This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties, which fall within the grade of the job, in discussion with the manager.
For full job details, please refer to attached job description.
Person Specification
Qualifications Essential
GCSE English and Maths NVQ 2 or relevant equivalent experience
Experience Essential
Good verbal, telephone, and written communication skills
Knowledge Essential
Knowledge and understanding of the basic use of IT applications (e.g. Microsoft word, email) Basic awareness of Subject Access Request and GDPR Knowledge of NHS IT Systems
Employer details Employer name Isle of Wight NHS Trust
Address Health Records Department
Units 2/3 Mitchell Way, Airport Service Road
Portsmouth
Hampshire
PO3 5PR
United Kingdom
Employer's website https://www.iow.nhs.uk/ (Opens in a new tab)