About this role
Point of contact for client liaison, interact with Depots to produce maximum productivity and utilisation of plant, equipment and resources. Oversee all day-to-day activities on client schemes and relay back to Depot managers on requirements and Progress. GTM Point of contact for Client, Attend client site visits / complete site surveys, Responsible for checking all job packs for the following day including TM plans have been collated and brief operative on work requirements. Monitor Client Programme against works booked in via Central Hub and liaise with Depot Manager to ensure resource and kit availability / requirements. Attend and lead on Programme meetings, highlighting any potential requirements Supervision of all operatives to ensure a high standard of work is maintained on site including sub-contractors. Compliance checks to ensure all paperwork is completed correctly and returned to the relevant department. Any paperwork missing to be chased up with the operative and highlighted to relevant Depot Manager Ensure the completion of a site audit per operative per month, working with the Depot manager highlight any concerns for further audits and training as well as highlighting good performance. Ensure 24/7 call out service is always available via the Rota system already agreed and any works delivered outside of Normal working hours have been handed over to the nighttime Supervisor or weekend call out supervisor. Delivery of team compliance briefs with Depot Manager. Also provide input for the Monthly / Bi-Monthly Team Brief on works to promote. Work closely with the regional manager and Depot Manager with the recruitment of staff and ensuring all members of staff receive the appropriate training. Attend weekly Ops Meeting and lead with update on client works. Liaise with client regarding site queries and support TM Operatives with any site queries, work with depot manager for any further requirements. Support the Client with Cad Request’s and work with the CAD Team with verification of CAD Drawings Liaise with Depot Operative on kit requirements and Depot manager regarding kit levels Chase clients for ETA’s and site attendance if required. Liaise with sub-contractors for assistance with works and handover of documents, site brief. Ensure GTM TM Operatives and sub-contractors are compliant in terms of vehicle contents and PPE Provide Out of Hours Duty Manager / Supervisor Assistance (Rota for on call) Daily handover to night shift, including organising the runs / allocation