About this role
Diversity matters We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future. We see you, we celebrate you, we want you! Who we are You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good. We put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone. The role In this role, you’ll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You’ll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you’ll help drive sales, exceed targets, and create memories that keep customers coming back. Key Information Hours available: 10 - 20 hours per week Application Deadline: 30th August 2026 Interview Date: Ongoing from 15th September 2026 Start Date: From 5th October 2026 Contract End Date: 31st January 2027 Please note that applications may close early due to high applicant numbers. We encourage you to get your application in as soon as possible! Greet customers warmly and create a welcoming store environment. Engage with customers to understand their needs, provide personalized recommendations, and offer product demonstrations. Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples. Maintain a clean, tidy, and visually appealing shop floor. Support the store’s sales targets by promoting products creatively and working as part of a team to exceed goals. Ensure shelves are well-stocked and ready for our customers to shop from. Actively control store costs, such as product waste, to help meet the shop’s budget. Participate in ongoing training and development to enhance product knowledge and customer service skills. Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.