About this role
Position: Continuous Improvement Lead Main responsibilities: Drive continuous improvement initiatives across A2R and ContOps processes to enhance operational efficiency, service quality, and stakeholder experience. Animate and actively participate in the Continuous Improvement network across Sanofi Business Services and Finance Operations. Promote Lean methodologies, digital solutions, and innovative technologies to improve end-to-end processes. Collect pain points and improvement opportunities from delivery teams, business stakeholders, and neighboring functions. Initiate and lead improvement projects to address process gaps and operational challenges. Identify requirements for Core Model process, system, and application enhancements. Define rollout strategies, implementation approaches, and change management plans for process improvements. Solve complex operational issues to simplify, standardize, harmonize, and optimize business processes. Monitor, analyze, and communica