About this role
Warehouse Supervisor Mediq is the UK’s leading value-added distributor of medical products, providing healthcare professionals and institutions with essential supplies, expert knowledge, and tailored solutions to enhance patient care. We are recruiting for a Warehouse Supervisor to join our team at our site in Castle Donington on our Inbound shift. Hours – 6am – 2.30pm Salary - £35,000 - £38,000 depending on experience. In this role you will ensure that day to day operations are completed accurately in accordance with specific customer requirements/company policies and processes. Responsibilities: Discharge duties in a safe manner in accordance with relevant methodical approach to work. Supervise operational processes to ensure that all customer orders are dispatched correctly, via scheduling people and equipment to optimise efficiency Planning workloads to ensure that goods are stored, picked, processed and loaded onto vehicles in accordance with Company stipulated KPI’s Motivate team to perform to the required productivity levels through effective communication, coaching, encouragement and team building measures Monitors and manages own time to ensure daily objectives are met. Develops and improves procedures in agreement with line manager. Accepts additional challenges and responsibilities willingly and assists others Effectively manage and coach staff within the team to achieve high standards. Monitor and record accuracy levels from shift inbound and outbound activities, liaise with Managers on errors and issues arising from pick errors. Organise and supervise offloading and put away of all goods in. Supervise the loading of vehicles in sequence as directed by Driver Load Sheets Record pick/sort or pack line statistics individually and collectively Redeploy staff to other duties where spare time is allotted against shift. Reduce discrepancies and pick errors through analysis of Sage Investigate customer complaints, collating all required supporting documentation, in conjunction with Line Manager. Ensure stock replenishments are carried out in a timely fashion in line with company process Initiate and manage projects to improve operations What are we looking for? Consistent and balanced approach to allocation of resources Confident communicator Demonstrate effective team management Strong interpersonal skills IT Literate FLT / VNA License Benefits 25 days holiday plus bank holidays Pension scheme On site parking Sick Pay Cycle to work scheme Employee Assistance Programme Please note that this job description is not exhaustive and additional duties may be assigned as needed.