About this role
Key Responsibilities 1. Requirements Engineering & Business Analysis Partner closely with the Senior Merchandising Manager to extract, define, and document business requirements for new features, system enhancements, and applications. Serve as the primary business counterpart to IT Business Analysts; translate backend operational needs into functional user stories, data mapping rules, and clear acceptance criteria. Map and optimize end-to-end merchandising workflows. 2. Comprehensive UAT Management & Quality Assurance Own the end-to-end User Acceptance Testing (UAT) lifecycle for all systems owned by Merchandising. Develop rigorous test scenarios and test cases directly tied to the original requirements including volume stress testing to ensure system stability and performance during peak processing and mass data updates. Coordinate and mobilize business end-users to execute UAT, ensuring testing is conducted comprehensively across all edge cases. Validate, triage, and log system defects, collaborating closely with IT to determine whether issues are software bugs or gaps in initial business logic. Provide final UAT readiness recommendations to the Senior Merchandising Manager for deployment sign-off. 3. System Maintenance & Operational Readiness Review and evaluate incoming system change requests from the merchandising team by assessing their operational feasibility, business impact, and priority before formal escalation to IT. Create and update internal business user guides, system documentation, and release notes; lead training sessions to ensure smooth, compliant adoption of new features and system updates.