About this role
Job Title Technical Assistant Lloyd’s Register Location: Nantong, China What we’re looking for We are looking for a detail-oriented and customer-focused professional to provide invoicing and administrative support to our Marine & Offshore business. The ideal candidate will be organized, responsive, and able to work effectively with both internal stakeholders and external clients to ensure accurate invoicing, timely issue resolution, and a positive customer experience. What we offer you The opportunity to work for an organization that has a clear sense of purpose, is motivated by its values and helps colleagues to develop professionally and personally through our range of people development programmes Fixed- term Contract (2 years) The role Prepare and review invoicing reports for completed jobs. Raise invoice requests and ensure invoice accuracy and quality. Support profitability reviews through timely invoicing data. Respond to client invoice-related queries and provide effective support. Follow global processes and quality standards in all activities. Escalate client feedback when required and support a positive customer experience. Coordinate with internal teams to ensure smooth task handovers and workflow completion. What you bring Experience in invoicing, administration, customer service, or a similar support role. High attention to detail and accuracy. Good numerical, organizational, and communication skills. Proficiency in Microsoft Office, particularly Excel. Ability to manage priorities and work effectively with diverse stakeholders. Good command of written and spoken English. You are someone who Is keen to take accountability and ownership for delivering customer needs Can self-manage and prioritize tasks to meet goals Effectively identifies and addresses issues while deciding quickly Shows readiness to act and takes initiative without prompting Communicates in a structured way and has ability to present technical ideas in user-friendly language Displays a team spirit, particularly in a multicultural environment Responds positively to learning opportunities and is comfortable stepping out of own comfort zone #LI-KC1 #LI-Hybrid