About this role
CEVA Logistics is one of the leading logistics companies globally, with over 1,500 facilities in more than 170 countries offering a complete range of contract logistics, freight forwarding, transportation and distribution management services. It offers supply chain support, along with logistics consultation, industry specific customization, global level freight management and system implementation. At CEVA, we put people first and we strive for better ways in everything we do; our culture is embodied by Boldness, Imagination, Exemplary and Excellence. With these values at the core of our business, our workplace employs 110,000 diverse, cohesive team members who hold each other accountable and encourage each other to create a safe, and inclusive work environment. YOUR ROLE Provide a complete transportation solutions service to CEVA Canada customers by managing air, ocean, and ground operations, as well as procurement and tenders. WHAT WILL YOU DO? Build and maintain a constructive relationship with customers Follow up on orders with various suppliers and communicate updates to the customer Verify documentation and ensure compliance with requirements Issue required documentation in accordance with instructions and regulations Maintain certain reports (internal or external) Track shipments to destination and inform customers of any updates or developments Invoice according to the rates provided to the customer Perform other tasks as assigned by the immediate supervisor Respond to various quotation requests (from customers and/or overseas partners) Provide innovative solutions to customer(s) Respond to Requests for Quotation (RFQs) and other bid requests Work as part of a team and support colleagues during vacations and absences WHAT WE ARE LOOKING FOR Education and Experience: College diploma or equivalent level of education Skills: 3 to 5 years of experience in the transportation industry, including at least one year in freight forwarding Aptitudes: Comfortable coordinating FCL, LCL, Breakbulk, RORO, air freight, and ground transportation, including oversized, hazardous, and heavy cargo Strong attention to detail Creative and proactive thinker with risk management abilities Strong focus on safety and compliance Excellent customer service skills Ability to read, write, and speak both English and French Personal Attributes: Responds quickly and professionally to customer needs Ability to read, understand, and complete checklists, forms, and related documentation Leadership, integrity, sound judgment, negotiation skills, team spirit, creativity, rigor, organizational skills, autonomy, and excellent communication skills are key competencies sought ADDITIONAL SKILLS Strong knowledge of Incoterms. At CEVA we are committed to creating a safe and healthy work environment. We offer: A Competitive Compensation Package Comprehensive Health & Dental Benefits Professional Development Opportunities Continuing Education CEVA is an equal opportunity employer who agrees not to discriminate against any employee or job applicant and is committed to a diverse and inclusive workforce. Accommodations are available upon request for candidates with disabilities taking part in all aspects of the selection process. We thank all candidates for applying, however, only successful candidates will be contacted for an interview.