About this role
Job summary
Beeches Green Surgery is looking for a Medical receptionist to join their friendly and hardworking team.
The ideal candidate will have excellent customer service and communication skills and will work as part of a team. Previous experience of working in a GP Practice is desirable but not necessary as full training will be given.
This position is a permanent part time role, around 20 hours.
For an informal discussion or visit please contact the Practice Manager, Rebekah Bircher on 01453 763980.
Main duties of the job
Administrative:
To have a thorough knowledge of all Practice procedure To work in accordance with written protocols Pulling/filing of notes as necessary
Filing post in medical records Photocopying /scanningReception
Open and close the practice according to Practice procedures Book, cancel or amend appointments for patients Handle prescription requests in accordance with Practice protocol Deal with patient enquiries Take messages and enter information on appropriate systems Deal with test results Maintain stationary stocks in reception and GP consultation rooms Ensure reception area is clean and tidy Information Technology
Registration of new patients computer data entry and medical records Process change of address Registration of patients for online services Telephone
Have a working knowledge of the telephone system Receive incoming telephone calls, record messages accurately and make contact with other members of the healthcare team Other Tasks
General clerical or administrative duties as required
About us
Beeches Green Surgery is a friendly, busy practice in the heart of Stroud. The reception team is integral to the day to day running of the practice.
Job description Job responsibilities
Job Responsibilities
Administrative:
To have a thorough knowledge of all Practice procedures To work in accordance with written protocols Pulling/filing of notes as necessary Filing post in medical records Fax and photocopy as requested Reception
Open and close the practice according to Practice procedures Book, cancel or amend appointments for patients Handle prescription requests in accordance with Practice protocol Deal with patient enquiries Take messages and enter information onto appropriate systems Deal with test results Maintain stationary stocks in reception and GP consultation rooms Ensure reception area is clean and tidy Information Technology
Registration of new patients – computer data entry and medical records Process change of address Registration of patients for online services Telephone
have a working knowledge of the telephone system Receive incoming telephone calls, record messages accurately and make contact with other members of the healthcare team Other Tasks
general clerical or administrative duties as required
The job description is not an exhaustive list of duties. Receptionists are required to be adaptable and willing to undertake a wide range of duties within the practice. The job description will be reviewed and updated on a regular basis to ensure the business needs of the Practice are met.
Person Specification
Experience Essential
Good communicator (verbal & written), ability to work autonomously when required, ability to relate to the interviewing team and personality to match the culture of practice, pleasant and professional manner.
Qualifications Essential
GCSE grade A to C in English and Maths or equivalent
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Beeches Green Surgery
Address Beeches Green
Stroud
Gloucestershire
GL5 4BH
United Kingdom
Employer's website https://www.beechesgreensurgery.co.uk/ (Opens in a new tab)