About this role
Job summary
Working in a busy GP practice. We are a close cohesive team, working hard to give our patients the best experience they can have with the GP practice.
Working out of a purpose built building, a very well established GP practice in Leamington Spa.
Main duties of the job
Working as part of the reception team, combination of morning shifts (starting at 7.15am to 2.00pm) and afternoon shifts (starting at 1.30pm to 6.30pm.
Answering calls from patients, dealing with patients face to face. processing prescription requests, helping Drs with queries. This is a very busy, varied job role.
About us
Working in a team of 7 receptionists. We are a close team and enjoy our time together in the workplace.
We are a growing well established GP practice and put patients at the heart of everything we do for them.
Job description Job responsibilities
Answering phone calls from patients
booking appointments
processing prescriptions
Helping patients with any queries they have
Helping Drs with any queries/assistance they need
Busy and varied job role.
Person Specification
Experience Essential
Experience of working in a team. Customer service experience will be helpful Full training will be given To be computer literate and not to be afraid of using a computer or speaking to people on the telephone. There are a lot of phone calls that need to be answered.
Desirable
Previous experience of working in a GP practice would be great but full training will be provided.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Valley Road Medical Practice
Address Valley Road Medical Practice
Lillington Health Hub
Valley Road
Leamington Spa
Warwickshire
CV32 7SJ
United Kingdom
Employer's website https://valleyroadmp.nhs.uk/ (Opens in a new tab)