About this role
Job summary
Band 5 - Mortality & Clinical Harm Manager
Due to promotion an exciting opportunity has arisen at Band 5 level for a motivated, dynamic team player to join the Mortality & Clinical Harm Team in the role of Mortality & Clinical Harm Manager.
We are looking for someone with strong people skills, a positive attitude, and excellent time management and prioritisation skills, with the ability to plan ahead and meet tight deadlines without compromising standards or accuracy.
If you want to make a difference and play a key role in driving learning and improvement across the organisation in relation to Mortality & Clinical Harm, then we would love to hear from you. You will join a friendly and supportive team dedicated to the sustainable development of systems, processes and relationships that underpin the Trust's Learning from Deaths agenda.
The role also includes responsibility for coordinating the Child Death Review process, supporting the Trust to meet its statutory obligations and ensuring robust governance and learning from child deaths.
If you are interested in this opportunity contact Stephanie Morgan, Quality Programme Manager, at [email protected] for an informal discussion.
***Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***
Main duties of the job
The Mortality and Clinical Harm Team forms part of the Quality Governance Team and is responsible for overseeing, developing and supporting mortality, clinical harm and Child Death Review processes across University Hospitals Plymouth NHS Trust. The team supports the scrutiny of mortality data, Structured Judgement Reviews, coronial activity and Child Death Reviews, using outputs to drive learning, quality improvement and patient safety across the organisation. The team also acts as a central source of expert advice and guidance for clinical and non-clinical colleagues.
The post holder will:
Lead the operational coordination of the Trust's Child Death Review process. Support the oversight and quality assurance of mortality review processes, including Structured Judgement Reviews and related governance activity. Analyse and report on mortality and child death review data to identify learning, themes and opportunities for improvement. Support compliance with national guidance, statutory requirements and local governance processes. Work collaboratively with clinical teams, governance leads and external partner organisations to improve patient safety and organisational learning. The role requires regular communication with staff at all levels of the organisation and with external organisations, frequently involving highly sensitive and confidential information.
Line manage and support ongoing development within the Mortality and Clinical Harm Team.
About us
We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment manager for this post who will put you in touch with the recruitment team. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Job description Job responsibilities
1. Mortality Governance and Review Processes
Support the effective oversight, scrutiny and ongoing development of mortality and clinical harm review processes across the Trust. Maintain oversight of the Structured Judgement Review (SJR) process, ensuring reviews are completed, quality assured and recorded appropriately. Provide advice and support to clinical colleagues undertaking mortality reviews and Structured Judgement Reviews. Support the management and monitoring of coroner referrals and associated governance processes. Identify themes, trends and opportunities for learning arising from mortality reviews and support implementation of improvement actions. Ensure learning is identified, recorded, disseminated and monitored to improve the quality and safety of patient care.
2. Child Death Review Coordination
Coordinate the Child Death Review process and act as a key point of contact for Child Death Review activity alongside the named doctor for child death. Coordinate notifications, tracking and progression of child death cases through local and statutory review processes. Ensure compliance with statutory Child Death Review requirements, national guidance and agreed reporting timelines. Arrange, facilitate, minute and support Early Response Meetings, Child Death Review Meetings, mortality meetings and other multi-agency review forums. Liaise with Child Death Overview Panels (CDOPs), safeguarding teams, social care, police, education providers, Integrated Care Boards and other partner agencies. Monitor progress of actions arising from Child Death Reviews and ensure learning is appropriately disseminated and recorded. Develop and maintain effective working relationships with partner agencies to support collaborative review processes and organisational learning.
For further information please see attached job description
Person Specification
Knowledge & Experience Essential
Demonstrable experience of working in a complex, fast-paced environment across organisational boundaries. Demonstrable experience of coordinating complex processes involving multiple stakeholders. Demonstrable experience of using NHS information systems and incident management systems. Demonstrable experience of governance, compliance and assurance processes within a large and complex organisation. Demonstrable experience of analysing, interpreting and presenting data and information to support decision-making and quality improvement. Demonstrable experience of working with databases, digital systems and reporting tools. Understanding of patient safety, governance and quality improvement methodologies. Proven ability to review complex information from multiple sources and apply systematic decision-making.
Desirable
Demonstrable experience of working within the NHS Demonstrable experience of coordinating multi-agency meetings and review processes. Demonstrable experience of Board, Committee or governance reporting. Knowledge of national Child Death Review statutory guidance and Child Death Overview Panel processes. Knowledge of healthcare regulation and wider patient safety systems.
Aptitudes & Abilities Essential
Excellent written, verbal and presentation skills. Advanced Microsoft Office skills, particularly Excel, Word and PowerPoint. Proven ability to communicate complex and sensitive information effectively and appropriately to a wide range of audiences. Excellent organisational skills with proven ability to prioritise competing demands and work to tight deadlines. Proven ability to build and maintain effective working relationships with staff at all levels and external partner organisations. Strong analytical and problem-solving skills with the ability to identify themes, trends and improvement opportunities. Proven ability to interpret, critically analyse and present complex information. Proven ability to produce high-quality reports, briefing papers and presentations. High level of accuracy and attention to detail. Proven ability to deal appropriately with confidential and highly sensitive and distressing information.
Qualifications Essential
Educated to degree level in a relevant subject or equivalent level of knowledge and demonstrable experience gained through working at a similar level in a related field. Thorough knowledge of administrative procedures, governance processes and specialist software packages acquired through demonstrable experience or formal training. Evidence of continuing professional development.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name University Hospitals Plymouth NHS Trust
Address Floor 3 Brittany House
Brest Road, Derriford
Plymouth
PL6 5YE
United Kingdom
Employer's website https://www.plymouthhospitals.nhs.uk/ (Opens in a new tab)