About this role
Job summary
Guy's and St Thomas' NHS Foundation Trust is recruiting for an exciting and challenging role, as a Senior Information Governance Officer.
The Information Governance Department processes all applications to access information made under the provisions of the UK GDPR and Data Protection Act 2018 and the Freedom of Information Act 2000.
Working with other Senior Information Governance Officers, you will manage a small team of Officers helping to process requests for information, preparing, checking and making disclosures within statutory deadlines.
You will need to be hard working, creative and show flexibility when required to effectively manage the workload of Information Governance Officers.
You will need to prioritise tasks, often in the face of competing demands and have an understanding of how the Data Protection Act 2018 and the Freedom of Information Act 2000 are applied to these requests.
To succeed in this role; you will need to have excellent communication skills and the ability to develop working relationships with staff across the Trust, patients and members of the public.
You must be well organised, be able to manage staff and have excellent computer skills. The ability to work unsupervised with a high degree of accuracy while carrying out a variety of administrative tasks is essential. Full training in data protection and freedom of information law is available.
If you think you are the right person for this post, we want to hear from you!
Main duties of the job
To work with the Information Governance Management team to continually develop and review the services provided.
To be responsible for the monitoring and maintenance of the department database to ensure that all information requests are processed within the statutory timeframe and that accurate information on all key performance indicators is available for the Information Governance Management team.
To identify efficiency improvements and to implement any training and development needs.
To provide management support for the Information Governance Manager to ensure that the departmental objectives are met.
To support the monitoring of compliance with internal and external governance and best practice requirements in the service.
To support conflict resolution with patients, staff, other internal and external service providers and partner organisations.
About us
Guy's and St Thomas' is one of the largest hospital trusts in the country, with around 25,000 staff; an annual turnover of more than £2.4 billion; and 2.2 million patient contacts a year. Our hospitals have a long and proud history, dating back almost 900 years, and have been at the forefrontof medical progress and innovation since they were founded. We continue to build on these traditions and have a reputation for clinical, teachingand research excellence.
We provide a full range of hospital services for our local communities and community services for patients in Lambeth and Southwark. We also provide specialist services for patients from further afield, including cancer, cardiac, kidney, women's and orthopaedic services, and we are home to the Evelina Children's Hospital.
As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staffgroups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends. We also havea positive approach to corporate social responsibility and are keen to engage our staff in an agenda that ranges from promoting environmentalsustainability to the creation of local employment opportunities.
Job description Job responsibilities
To manage and support the department to meet its objectives and review performance and set standards for all staff under your line management.
To identify individual training and development needs and promote continued personal and professional development.
To be responsible for the monitoring of sickness and annual leave within the department.
To be responsible for correct management of disciplinary and grievance issues within the administrative and clerical staff in line with Trust policy.
To ensure that a robust induction process is in place for all new and temporary and permanent members of staff joining the department.
To participate in IG senior team meetings as necessary.
To prepare job descriptions, person specifications, recruit and induct staff in line with Trust policies and procedures.
To be responsible for undertaking and implementing the Personal Development Plan system in order to enable personal development of all staff within the department.
To ensure effective communication between staff and associated areas ensuring a robust two-way process is in place.
Person Specification
Education Essential
Educated to degree level or equivalent
Desirable
Management or business certificate or equivalent
Experience Essential
Experience in managing staff - including performance management, managing sickness absence and disciplinary issues, managing resource and financial budgets. Good IT skills, including keyboard skills and experience of Microsoft Office packages and bespoke databases, preferably including computerised hospital administration systems. Experience of working effectively as part of a team Experience of working in Health Records department, and knowledge and understanding of current records management guidance and targets. Experience in change management.
Desirable
Experience of working in a customer focussed environment Experience in recruitment.
Skills Essential
A thorough understanding of: The Data Protection Act 2018, The Access to Health Records Act 1990, The Freedom of Information Act 2000, The Environmental Information Regulations 2004, Confidentiality: The NHS Code of Practice, Records Management: The NHS Code of Practice Excellent interpersonal skills and the ability to communicate over the telephone with a wide range of individuals including staff and patients. Thorough understanding of Registration Authority processes Ability to plan and organise workload under own initiative.
Desirable
An understanding of issues relating to confidentiality and data protection. Flexible approach to work. Leadership and influencing skills
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Guy's and St Thomas' NHS Foundation Trust
Address St Thomas Hospital
75-79 York Road
London
SE1 7NJ
United Kingdom
Employer's website https://www.guysandstthomas.nhs.uk/careers/careers.aspx (Opens in a new tab)