About this role
Job summary
Closing Date:6 September 2026
Shortlisting to take place after closing date: commencing 7 September 2026
Interview expected to take place in the week following shortlisting: commencing 14 September 2026
Due to current Home Office Guidelines, Bradford Teaching Hospitals NHS Foundation Trust is unable to provide sponsorship for this role.
An exciting opportunity has arisen to join the Education Service, as part of the Business Development and Governance Team at Bradford Teaching Hospitals NHS Foundation Trust.
The post holder will support the Mandatory Training Team to provide a range of administrative functions primarily focused on the Electronic Staff Record (ESR)system used within the Trust.
The Education department operates within Field House at Bradford Royal Infirmary.
Main duties of the job
The post holder will provide a first point of contact service for all Trust staff relating to ESR, including queries related to eLearning and course bookings. They will also be the first point of contact for Subject Matter Experts to create courses within ESR. The post holder will be required to understand mandatory training requirements and offer advice to staff.
Providing a first-contact troubleshooting service for problems within the teaching, training, and meeting rooms within Field House Education Centre, the post holder will refer issues to appropriate staff where this is necessary. The role requires the undertaking of opening up, room setup, and closing down routines and is responsible for a range of tasks involved in maintaining the general operation of the centre.
To undertake a wide range of administrative tasks to support the wider functions of the department. There is also a requirement to have a good working knowledge of the reception service to cross cover where required.
About us
Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:
We value people We are one team We care We're keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.
Job description Job responsibilities
Undertake administrative tasks relating to the Trusts E-Learning System (LMS) but not restricted to: Troubleshooting of day-to-day routine and non-routine problems Provision of training and support to users of the system Administer user accounts for the LMS including data clean up tasks Produce and process attendance sheets for courses held in the facility. Develop and maintain databases ensuring that information is accurate, consistent and up-to-date Review and adapt administrative systems and databases to meet the demands of any changes within Education. Support Subject Matter Experts in preparation of courses. Record instances of Did Not Attend (DNA) on the database and notify appropriate managers. Support the Senior Education Administrator in the preparation of Business Intelligence Reports Support the Senior Education Administrator in ensuring the correct competency mapping for all positions and manage exemptions. Support the Senior Education Administrator in ensuring compliance with Trust Induction for new starters, including all areas of mandatory training for new starters. Develop effective communication networks and sound working relationships with internal and external administrative colleagues. Provide excellent Customer Service and communicate effectively at all levels via email, telephone and face to face. To provide a high quality administrative service in order to support the effective running of the Education Service. This includes the use of word processing, databases and spreadsheets and following standard operating procedures used in the department. Contribute to improvements in the service. Prioritise and manage own workload to ensure efficiency and effectiveness. Follow policies and procedures which are applicable to the remit of the post. Any other duties necessary within the scope of an administrator to deliver the service needed.
Person Specification
Experience Essential
Previous administrative or office experience
Desirable
Experience of working in an NHS environment
Skills Essential
Good verbal and written communication skills Computer literate with knowledge of Word, Excel and PowerPoint Good organisational skills and attention to detail Ability to work alone or as part of a team Ability to manage own workload and prioritise Ability to remain calm under pressure Good interpersonal skills
Knowledge Essential
Understanding of Information Governance and Confidentiality
Desirable
Knowledge of ESR training systems Knowledge of Mandatory Training within the NHS Communication skills training
Qualifications Essential
GCSE grades A-C in maths and English or equivalent NVQ Level 3 in Business Administration (or equivalent experience)
Desirable
Training/Qualification in Microsoft Office Systems
Values Essential
We are one team We care We value people
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Bradford Teaching Hospitals NHS Foundation Trust
Address Bradford Royal Infirmary, Field House
Smith Lane
Bradford
BD9 6DA
United Kingdom
Employer's website https://www.bradfordhospitals.nhs.uk (Opens in a new tab)