About this role
What You'll Do Sales Strategy & Business Development
• Develop and execute the annual sales strategy in line with the hotel's commercial objectives. • Identify new business opportunities across corporate, MICE, group, leisure and transient segments. • Build and maintain a strong sales pipeline through proactive prospecting and business development. • Monitor market trends, competitor activity, and customer need to identify opportunities and mitigate risks. • Support the Commercial Manager in the development and implementation of hotel commercial strategies and action plans. Revenue Generation
• Drive revenue growth across rooms, meetings, events, and catering. • Achieve and exceed individual and team sales targets. • Focus on growing market share through strategic account management and new business development. • Manage key accounts and develop long-term partnerships. • Ensure effective deployment of sales resources to maximize return on investment. Client Relationship Management
• Build strong relationships with corporate clients, event planners, travel partners, destination management companies, and key decisionmakers. • Represent Hilton Tallinn Park at sales trips, trade shows, networking events, and industry conferences. • Conduct client presentations, property tours, contract negotiations, and business reviews. • Deliver exceptional customer service and ensure long-term client retention. Team Leadership
• Lead, coach, and inspire a high-performing sales team. • Foster a culture of accountability, collaboration, development, and continuous improvement. • Conduct regular performance and development discussions. • Support talent development and succession planning. • Ensure effective use of Hilton sales systems, CRM platforms, and reporting tools. Commercial Collaboration
• Work closely with Revenue Management, Marketing, Groups & Events, and operational leaders to maximize hotel performance. • Participate in forecasting, budgeting, and annual business planning. • Contribute to strategic decision-making through market intelligence and performance analysis. • Maintain strong relationships with Hilton Worldwide Sales and regional commercial teams. Performance & Financial Management
• Support the preparation and management of annual budgets and commercial plans. • Monitor sales productivity, conversion, account performance, and business mix. • Deliver accurate forecasting and pipeline management. Analyze performance results and implement corrective actions where necessary.
What We're Looking For Must-Haves
• Strong track record of achieving sales targets and driving revenue growth. • Experience within corporate, MICE, group, and transient business segments. • Excellent leadership, communication, negotiation, and presentation skills. • Commercial mindset with strong analytical abilities. • Fluent in English. Preferred
• Experience with Hilton systems and commercial platforms. • Knowledge of the Baltic and Nordic markets. • Familiarity with Opera, Delphi, Salesforce and other hotel sales systems. • Existing network within the corporate and MICE sectors. • Estonian language skills would be an advantage. Education & Experience
• Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field preferred. • Minimum 5 years of progressive hotel sales experience. • At least 2-3 years in a sales leadership position such as ADOS, DOS, or similar.
Why Hilton Tallinn Park? This is an opportunity to join one of Estonia's leading international hotels and become part of the world's most recognized hospitality company. At Hilton, we are guided by our values of Hospitality, Integrity, Leadership, Teamwork, Ownership, and Now. We believe in developing our people, celebrating success, and creating opportunities for growth. What We Offer
• Leadership role within a globally recognized hospitality brand. • Career growth opportunities across Hilton's worldwide portfolio. • Competitive salary and performance-based incentives. • Go Hilton Team Member Travel Program. • Professional development and learning opportunities. • A collaborative and supportive working environment in the heart of Tallinn. Ready to Shape the Future with Us? If you are a results-driven commercial leader who thrives on building relationships, leading teams, and delivering exceptional performance, we would love to hear from you. Apply now and become part of the Hilton Tallinn Park success story.