About this role
Your Company:
As the Nonprofit Marketing Platform trusted by over 1,300 nonprofits, Feathr is purpose-built to help our customers unlock more results, time, and confidence.
Feathr's software marketing platform equips nonprofits with the tools they need to build purposeful connections with their community and grow impact with confidence.
We're working on building an amazing culture at Feathr, where amazing people (like you) can do their best work. If you're ready to grow and "help the helpers" you've come to the right place.
VP of EngineeringSalary Range: $200,000- $250,000 annually
Additional Compensation: Annual performance bonus + Equity
Benefits: Fully Remote, Health/ dental/ vision, Paid Vacation/ sick/ holidays
Your Work:The VP of Engineering at Feathr leads our Engineering teams as we focus on refining, hardening, and improving our existing product — not scaling headcount or chasing rapid growth. This is a maturity and craftsmanship role: you'll drive a technology vision centered on usability, reliability, and customer experience, and you'll build the management structure and technical rigor needed to sustain a healthy, high-quality product over the long run.
You'll work closely with our tech leads to raise the bar on execution, mentorship, and process, while staying closely connected to the day-to-day work of the team. You'll be a thought partner to the CEO on where and how engineering investment should go to improve the product our customers already rely on.
Your Experience:6+ years of engineering leadership experience, ideally including time leading through a mature/steady-state product phase (not just hypergrowth)
10+ years of formal software development experience
Experience developing tech leads into engineering managers, or building a management layer where none previously existed
Experience driving the adoption, rollout, and governance of AI coding tools across engineering teams and managing impact metrics, and genuinely excited to lead the team into its next chapter with agentic AI
Deep knowledge of modern software architecture, cloud infrastructure, and development practices
Track record improving product quality, performance, or usability in an established codebase, not just shipping net-new features
B2B SaaS experience strongly preferred; MarTech or adjacent verticals a plus
Your Qualities:Motivated by refinement and craftsmanship, not just growth for its own sake. Takes real satisfaction in making an existing product better.
Comfortable operating without a management layer already in place; can coach and develop tech leads.
Balances strategic thinking with hands-on involvement. Comfortable in architecture and code-quality discussions as well as roadmap planning.
Instinctively connects engineering decisions back to customer experience and usability outcomes.
Uses quality, reliability, and customer-experience metrics to guide priorities, not just velocity.
Pragmatic, organized, and detail-oriented, with the judgment to know when "good enough" is right and when it isn't.
Strong communicator who can move fluidly between engineering, executive, and customer-facing audiences.
Your Day:Partner with the CEO to define the technology vision and operating plan focused on product quality, usability, and customer experience
Identify and prioritize technical debt, performance, and reliability improvements alongside customer-facing enhancements
Build out engineering management capability by coaching and developing tech leads, and determine where formal management roles are needed
Oversee planning and execution of product refinements and upgrades, ensuring quality and service readiness
Own all managerial responsibilities for the org: budget, performance management, and career development for tech leads and the broader team
Define, track, and report on metrics that matter for a maturing product: defect rates, performance, uptime/reliability, support resolution time, and customer satisfaction
Balance individual customer needs and support escalations with broader product priorities
Collaborate daily with Product, Customer Success, Managed Services, and other cross-functional stakeholders
Define and continuously improve the technical support triage process and stakeholder touchpoints
Make judgment calls on where to invest limited engineering capacity for the highest customer impact
Participate in customer calls as needed to represent the technical perspective
Maintain clear documentation of engineering processes, decisions, and standards
Lead Feathr’s AI transformation. With Claude access already in place org-wide, you’ll turn that access into capability by shaping practices and standards that help the team build faster and better.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Compensation:Annual base salary for this position is $200,000- $250,000 + bonus + equity
In addition, you’ll receive health/dental/vision insurance, and other benefits like a professional development budget, parental leave, and not to mention being a part of a supportive and motivated team.
Location:This role is open to remote candidates located within the United States, with a preference for those in the EST or CST time zones.
Interview Process:We're committed to a fair, transparent, and positive interview experience, so here's what to expect, including the time involved at each stage.
HR Information Screen - A 20–30 minute virtual conversation with our Talent Acquisition team to learn more about your background and answer initial questions.
CEO Interview - A 1-hour virtual conversation with our CEO to discuss vision, strategy, and mutual fit.
Tech Team Leadership Interview - Meet with members of our technical leadership team to dig into engineering approaches and priorities.
Panel Interview - A 60-minute session with two to three key team members, covering leadership style, collaboration, and role-specific scenarios.
Offer - If we're moving forward together, our Talent Acquisition team will reach out to walk through the offer details.
Interviewing at Feathr
We've prepared a comprehensive candidate resource that provides valuable insights and tips for interviewing at Feathr. It covers everything from common interview questions to helpful advice on how to make the most of your interview experience with us. Access the resource here.
We encourage all applicants to take advantage of this resource to help prepare for their interviews and gain a deeper understanding of what to expect when applying to join our Flock.
Benefits & Perks for full-time employees
We love our Flock and the work they do! But let’s be honest, life isn’t just about work. So we created a perks and benefits package that aims to help our team grow by including their wellness, families, passions, and personal time.
Fully remote
Full vision, dental, and ~99% health insurance for employees
Sick time off
Vacation time off
Extended Wintr Break
Parental Leave
Wellness Reimbursement Credit
Home Office Stipend
Professional Development Budget
Team hangouts and events
Culture:
Feathr defines culture as the secret sauce that makes our flock members want to come to work everyday and do their best work. Like every company, we have an acronym that conveys the most important aspects of the culture we strive to have.
Practicality: Progress Over Perfection
Ambition: When Feathr wins, We all win
Candor: Better communication, Better results
Trust: Assume the best, Share openly
Service: We exist to fix
This acronym is only as useful as the integrity of the people who reference it and believe in it. Every person at Feathr will face challenges, the most important quality is a commitment to work through those challenges with self-awareness and honesty.
Feathr is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and equitable environment for all employees. So, however you identify and whatever background you bring with you, if you think you’d drive value in this position, please apply.