About this role
Delivery Associate (Food) - Camp Foster Taco Bell
Job Description: POSITION TO BE UTILIZED AT FOOD FACILITIES TO DELIVER CUSTOMER ORDERS. Operate an Exchange vehicle to deliver restaurant prepared food and beverage orders to customers on and off post/base housing and work areas on military installations. Operates an Exchange vehicle to deliver restaurant prepared food and beverage orders to customers on and off post/base housing and work areas on military installations. Actively evaluates customers' needs by listening, providing solutions, and making recommendations to maximize customer satisfaction and Exchange brand loyalty. This position does not include food preparation responsibilities.
Additional Qualifications/Requirements: SOFA RELATED REQUIREMENTS/ADDITIONAL CONSIDERATIONS: Applications will be accepted from locally available U.S. citizens who do not have dual Japanese and U.S. citizenship. U.S. citizens who have either permanent or temporary Japanese residency (i.e. “zairyu card” holders) will be required to have their Japanese residency status cancelled as a condition of being employed in an Exchange U.S. payroll position that results in the applicant having “SOFA status” under Article I.(b) of the U.S. – Japan Status of Forces Agreement (SOFA). With “SOFA status” the selectee will be exempt from Japanese taxes on income earned from the Exchange, enjoy duty-free purchase privileges at the Exchange and Commissary as well as other benefits arising from having “SOFA status.” Having “SOFA status,” however, also means the selectee will represent the United States in Japan in a quasi-Ambassadorial role. The selectee will thus need to ensure that they consistently conduct themselves in a manner that does not reflect negatively on the United States, the United States Forces, Japan, or the Exchange. That in turn means that the selectee will be held accountable for off-base misconduct – and in particular off-base criminal misconduct. The selectee must understand and accept that while the facts of each case that arises will be reviewed individually, off-base criminal misconduct will often result in separation for cause.
RESUME REQUIREMENTS: In compliance with President Trump’s Executive Order 13932, the Okinawa Exchange will only review applications from candidates whose resume is 2 pages or less.
We highly recommend attaching a resume and ensuring that it is up to date, matches the information on your profile, and to include your current legal status in Japan (SOFA dependent, active duty, contractor, resident, tourist, etc.)
Job Qualifications: Completion of high school or the equivalent. Three months or more of satisfactory driving experience and a valid motor vehicle operator's license as required by local state laws and military regulations.
If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.
Major Duties: Deliver orders from food facilities to customers timely within accordance of policies and procedures. Ensure order accuracy prior to departure and delivery to correct location and customer. Navigate routes efficiently using GPS or delivery apps. Operate an Exchange vehicle. Maintains cleanliness and advises supervisor when basic vehicle maintenance (check oil, tires, gas, etc.) within accordance of policies and procedures is due. Provide high level of customer satisfaction through excellent service. Greet each customer upon contact and/or line of sight, assesses their needs, suggests alternative options, and provide resolution. Keep their needs foremost and creates a welcoming environment, actively engages, and builds trust relationship with the customer in order to deliver a personalized experience. Actively communicate/promote the benefits of the Military Star credit card, Exchange protection plan, and other corporate programs to customers to drive sales growth and increased customer brand loyalty. Assure compliance with fire, safety, sanitation, and security regulations, as well as ensuring the security of fixed assets, cash, and inventory. Practice loss prevention procedures and alerts security and management of potential problems that may involve fraud, waste, and abuse. Follows all traffic laws and safety regulations, reporting any incidents to supervisor immediately. Perform housekeeping/custodial duties as needed. Perform other duties as assigned.
Who We Are: The Army & Air Force Exchange Service, also known as “the Exchange,” is the retailer on US Army and Air Force installations worldwide. An $8 billion enterprise ranked among the top retailers, the Exchange operates department stores, convenience stores, restaurants, movie theaters and an internet shopping site to serve Soldiers, Airmen, and their families. In addition to US bases in Germany, Italy, England, Turkey, South Korea and Japan, the Exchange operates stores for US troops in Iraq, Afghanistan and other countries in the region. The Exchange ensures Soldiers and Airmen have access to US goods and services, wherever they serve.