About this role
Job summary
We are looking for an enthusiastic and motivated Pharmacy Technician to join our team at Collingwood Health Group.
30 hours per week but FT would be considered for the right candidate.
The role focuses on supporting the safe and effective use of medications and improving patient outcomes. As part of our supportive multidisciplinary team, you will work closely with Pharmacy Technicians, Clinical Pharmacists, GPs and other healthcare professionals.
The role is varied combining patient-facing work with document management, medicines optimisation, medication reconciliation, safety audit and prescription management.
This is an excellent opportunity to work independently within appropriate clinical supervision, build strong relationships with patients and colleagues and contribute to ongoing development of our clinical pharmacy service.
We are looking for someone who is organised, proactive and able to manage their own workload, with excellent communication skills and a strong attention to detail.
You will be required to enrol on the CPPE, Primary Care Pharmacy Education Pathway, if you have not already completed it.
Main duties of the job
Key responsibilities
Document processing - Safe and effective medication processing from clinical documents, reconciling medications post-discharge and ensuring accurate clinical records.
Repeat prescriptions -Work alongside pharmacy administrative team to ensure the processing and authorisation of repeat prescription requests falls in line with practice protocols and clinical guidelines
Medication safety - Identify and resolve medication related issues, ensure compliance with national and local prescribing
Patient Education - Provide advice on medication use, side effects and adherence to treatment plans
Support Prescribers - work with clinical team to improve prescribing quality and manage high-risk medications
Data and Reporting - Assist with prescribing audits, data collection and reporting for quality improvement initiatives.
About us
Collingwood Health Group is a well-established and progressive general practice serving a patient population of approximately 24,500 patients across four locations. As a large, multi-site practice, we are committed to delivering high-quality, patient-centred care.
Our organisational structure is consists of a dedicated team of 9 General Practitioner (GP) Partners, supported by Salaried GPs, Advanced Nurse Practitioners, Practice Nurses, Paramedic Practitioners, Physician Associate, Nursing Associate and Healthcare Assistants. In addition, we benefit from the expertise of an integrated pharmacy team, including Clinical Pharmacists and Pharmacy Technicians, who play a vital role in supporting safe and effective prescribing and medication management.
This comprehensive clinical workforce is supported by a highly skilled, efficient, and well-coordinated administrative team, ensuring the smooth and effective operation of all aspects of the practice. Together, our multidisciplinary team is committed to providing exemplary care and continuously improving health outcomes for the communities we serve.
Job description Job responsibilities
The role focuses on supporting medicines management by acting as a liaison between general practice and community pharmacies, resolving or escalating medication-related issues. It involves communicating with patients and healthcare teams, supporting audits and reporting, contributing to policy development, and performing clinical duties under supervision. Tasks include medication reviews, reconciliation post-discharge, checking for interactions, supporting deprescribing, and ensuring adherence to guidelines. The role also includes mentoring junior staff, handling medication incidents, and using systems like SystmOne for data management.
Person Specification
Qualifications Essential
BTEC in pharmaceutical science or NVQ Level 3 supported by appropriate underpinning knowledge e.g. BTEC in Pharmaceutical Sciences, NPA or equivalent qualification, plus specialist training and experience equivalent to degree level (or equivalent level of knowledge and / or experience) Registered Pharmacy Technician with General Pharmaceutical Council. Evidence of relevant continuing professional development.
Experience Desirable
Experience of working with S1 clinical system Previous relevant experience working in either a hospital, community or primary care pharmacy setting. Previous experience of managing/supervising staff Knowledge of the operation of pharmacy services Audit experience
Skills Essential
Excellent communication skills (written and oral) Clear, polite telephone manner Competent in the use of Office and Outlook Effective time management (Planning & Organising) Ability to work as a team member and autonomously Good interpersonal skills Ability to follow policy and procedure
Personal Qualities Essential
Polite, positive, well organised and optimistic Flexible and cooperative Motivated Initiative and judgement (knowing when to ask for help) High levels of integrity and loyalty Sensitive and empathetic in distressing situations Ability to work under pressure
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name Collingwood Health Group
Address Collingwood Surgery
Hawkeys Lane
North Shields
Tyne And Wear
NE29 0SF
United Kingdom
Employer's website https://collingwoodsurgery.nhs.uk/ (Opens in a new tab)