About this role
Job summary
Acute Medicine QEH are looking for an organised and detail-focused GPRU Co-ordinator to join the team. This is a Band 3 permanent post and will be based at QEH. The post holder will be required to work Monday to Friday, 10:00 to 18:00 (subject to service hours).
The post holder will play a key role in supporting the GP Receiving Unit and wider Acute Medicine services by accurately inputting and validating confidential patient data across multiple Trust systems. Using a range of data sources and analytical tools, you will help produce timely reports on key performance indicators - including length of stay, triage and clinical assessment times, and discharge targets - to support clinical and operational decision-making.
Alongside data entry and analysis, the role covers a broad range of administrative duties for the Acute Medicine Directorate, including maintaining accurate patient records, supporting data quality improvement activities, liaising with clinical staff and managers on data trends, and providing ad-hoc administrative support as required.
The ideal candidate will have strong Microsoft Office skills (particularly Excel), a proven track record of accuracy and attention to detail, and the ability to manage multiple tasks and meet strict deadlines while working confidently under their own initiative.
Main duties of the job
Accurately input confidential patient data into relevant systems in a timely manner, validating data across multiple Trust systems and data sources within strict time constraints.
Prepare daily and monthly reports for Acute Medicine services, including the GP Receiving Unit, covering KPIs such as 1-hour length of stay, time to MSDEC transfer, time to AMU admission, time to discharge, 15-minute triage and 30-minute clinical assessment targets.
Analyse complex information and data trends, producing reports and visualisations to support departmental and clinical decision-making.
Liaise with clinical staff & managers to feed back data trends and support improved staff/team performance.
Ensure data completeness, accuracy and compliance with data quality standards, identifying and correcting errors in data sets.
Assist with data collection, extraction, analysis and validation to support data quality improvement activity, under the guidance of the Service Manager and Operational/Clinical Leads.
Organise and maintain manual and electronic records, ensuring patient notes are correctly scanned and confidentiality is maintained at all times.
Maintain auditable information resources relating to data quality and keep records of completed data collection & audits.
Support the development of action plans to address data quality findings in conjunction with staff
Assist in the maintenance of electronic notes systems and attend meetings relevant to data quality
Provide ad-hoc administrative support
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Job description Job responsibilities *Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Person Specification
Qualifications Essential
*Good General Education (e.g. GCSE English and Maths A-C GCSE LEVEL 9-4 *Business Administration NVQ level 3 or equivalent experience in an administrative environment
Desirable
*Working knowledge of medical terminology
Experience Essential
*High level of competence in Microsoft Office programmes, including Excel. Word, PowerPoint, Access etc. *Excellent track record in accuracy. *Familiar with basic data manipulation including identification, accessing and downloading of data, design set up and development of data entry systems
Desirable
*Advanced Excel skills. *Some knowledge of medical terms to aid in understanding clinical processes and the recording of precise information.
Additional Criteria Essential
*Ability to work well under pressure and achieve deadlines. *Identifies problems and suggests solutions or improvements. *Able to extract, collate, analyse and validate basic data. *Ability to work under own initiative. *Self-motivated. *Effective team worker. *Attention to detail. *Logical approach. *Professional attitude. *Enthusiastic. *Professional appearance and compliant with Trust Dress Code. *Builds positive relationships with health professionals. *Focuses on team objectives. *Positive, reliable and enthusiastic in order to achieve service needs.
Desirable
*Identifies how different information interrelates. *Flexible. *Demonstrates willingness to achieve and progress within the organisation.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name University Hospitals Birmingham NHS Foundation Trust
Address Queen Elizabeth Hospital
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
United Kingdom
Employer's website https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)