About this role
Job summary
Primary Eyecare Services is seeking a Governance and Compliance Officer to join our Quality and Governance Directorate.
This is an exciting opportunity for an experienced governance, compliance or information governance professional looking to take ownership of a varied portfolio of work within a growing healthcare organisation.
Main duties of the job
Working closely with the Governance Manager and Director of Quality and Governance, you will play a key role in supporting the organisation's governance framework, regulatory compliance, information governance, risk management and quality assurance activities.
This is a hands-on role requiring strong organisational skills, sound judgement and the ability to manage competing priorities whilst maintaining high standards of accuracy and compliance.
About us
Primary Eyecare Services is the largest not-for-profit provider of community eye care services in England.
We work in partnership with NHS organisations, commissioners, trusts and optical providers to deliver safe, accessible and high-quality NHS-funded eye care services. Strong governance, quality and compliance are central to everything we do, making this an opportunity to play a meaningful role in supporting both organisational effectiveness and patient care.
Job description Job responsibilities
The Role
As Governance and Compliance Officer, you will support the organisation in maintaining effective governance arrangements and ensuring compliance with statutory, contractual and regulatory requirements.
You will take ownership of designated workstreams and provide specialist support across governance, information governance, risk management, policy development, quality assurance and organisational resilience activities.
Key responsibilities include
Support compliance with information governance and data protection requirements, including GDPR, Data Protection Impact Assessments (DPIAs), Subject Access Requests (SARs), Freedom of Information (FOI) requests and data breach management.
Provide practical governance and compliance advice to colleagues and stakeholders, promoting good practice across the organisation.
Maintain and monitor risk registers, ensuring risks, actions and mitigating controls are accurately recorded and progressed.
Coordinate audits, inspections and compliance reviews, gathering evidence, supporting assurance activities and implementing improvement actions.
Develop, review and maintain policies, procedures and governance documentation, ensuring records remain accurate, accessible and up to date.
Produce governance, compliance and quality reports to support decision-making and organisational assurance.
Support the preparation of statutory submissions, organisational publications and external reporting requirements.
Manage governance enquiries and workstreams, ensuring activity is prioritised, tracked and delivered within agreed timescales.
Monitor governance data, identify trends and risks, and support continuous improvement initiatives across the organisation.
Contribute to organisational resilience by supporting business continuity and disaster recovery planning, testing and improvement activities.
About You
We're looking for someone who can confidently support governance and compliance responsibilities within a regulated environment whilst building effective relationships across the organisation.
While we value all applicants, please note that we are unable to provide visa sponsorship for this role.
Person Specification
Experience Essential
Experience working within governance, compliance, healthcare management, business administration or a similar environment Experience supporting governance, compliance, quality assurance or risk management functions Experience managing competing priorities and meeting deadlines Experience maintaining records, trackers and assurance documentation Experience producing reports and monitoring actions through to completion Knowledge of Information Governance and Data Protection requirements Experience developing, reviewing and maintaining policies and procedures Experience working within an NHS, healthcare or other regulated environment Excellent organisational skills and attention to detail Strong written and verbal communication skills with the ability to engage professionally with stakeholders at all levels
Desirable
Knowledge of NHS governance frameworks Experience supporting DSPT submissions Knowledge of ISO standards and Cyber Essentials Experience undertaking DPIAs Experience managing Subject Access Requests or Freedom of Information requests Experience supporting audits, inspections or accreditation processes Experience supporting risk management and assurance frameworks
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Primary Eyecare Services
Address Waulk Mill [2.3]
51 Bengal Street
Manchester
Cheshire
M4 6LN
United Kingdom
Employer's website https://primaryeyecare.co.uk/ (Opens in a new tab)