About this role
Job summary
Norfolk and Norwich University Hospitals NHS Foundation TrustAre you looking for a rewarding role where you can make a difference to patients every day?An exciting opportunity has arisen for a motivated and enthusiastic Band 2 Housekeeper to join our friendly Neurosciences team at the Norfolk and Norwich University Hospitals NHS Foundation Trust.Our Neurosciences wards care for patients with a range of neurological conditions, and as a Housekeeper you will play a key role in supporting the delivery of high-quality patient care by maintaining a clean, safe, and welcoming ward environment.
Main duties of the job
Main Responsibilities
Maintaining high standards of cleanliness and organisation within the ward. Monitoring and replenishing ward stock and supplies. Supporting infection prevention and control standards. Assisting with meal services and ensuring patient areas are well maintained. Working closely with the multidisciplinary team to support the smooth running of the ward. About YouWe are looking for someone who:
Has excellent communication and interpersonal skills. Is reliable, organised, and able to work as part of a team. Takes pride in maintaining a high-quality environment. Is caring, compassionate, and committed to providing an excellent patient experience. Previous housekeeping or healthcare experience is desirable but not essential, as full training and support will be provided.
If you are passionate about delivering excellent service and would like to join a supportive and dedicated team, we would love to hear from you.
About us
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.
We can offer you the full range of NHS benefits/discounts and in addition:
Flexible working hours Fast Track Staff Physiotherapy Service Multi Faith prayer room at NNUH Colney Lane site Discounted gym memberships Excellent pension scheme and annual leave entitlement Wagestream - access up to 40% of your pay as you earn it Free Park & Ride service direct to NNUH Colney Lane site Free 24-hours confidential counselling support On-site Nursery at NNUH Colney Lane On-site cafes offering staff discounts at NNUH Colney Lane Support in career development Flexible staff bank Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Job description Job responsibilities
Overview of Essential Responsibilities:
Establish and maintain a working rapport with nursing, medical, technical, ancillary and administration colleagues.
Help with cleaning and maintain tidiness in all areas.
Assist with the cleaning of all equipment and quality testing of specialised equipment.
To be responsible for the maintenance of equipment at ward level, reporting and ensuring accurate records are kept and equipment retrieved and returned as necessary.
To check linen allocation daily, report any problems to the Ward Coordinator and liaise with the linen room to rectify problems. Ensure dirty linen is bagged and disposed of correctly.
Check emergency equipment is available by all beds i.e. oxygen tubing, masks, Suction.
Check oxygen and suction is working is working correctly and ensure portable oxygen cylinders are full.
Ensure adequate stocks of items are in areas as required and assist with the ordering of stores and stationery supplies. Know how to use Powergate where applicable.
Put supplies and stationery away in storage areas as required.
Keep all storage areas clean and neat and promote a safe working environment.
Make refreshments and wash up as required.
To welcome new patients to the ward. Have water jugs etc. by bedside for them on admission.
To assist patients with their diets as required. Liaise closely with patient chefs.
To assist qualified and support staff with patient comfort i.e. sitting patient up.
Help with bed making and where required prepare beds appropriately to meet the needs of individual patients i.e. additional pillows, cot sides, special mattresses and bed appliances.
Sort mail for department and deliver to each section as required.
Undertake errands as required e.g.
Photocopying Collecting and taking items to pharmacy Taking donations to pay office Taking property and death certificates to bereavement office Taking samples i.e. blood to lab Receiving and sending items via the chute system Collecting and delivering notes and x-rays for admissions and discharges
Answer the telephone.
Update the Patient Administration System (PAS) in line with the policies and procedures on real time data collection and confidentiality.
Assist new staff to orientate to the ward area and support new staff as required.
Skills:
Ability to work in a team.
Ability to work in an organised and timely manner.
Confidentiality, diplomacy and a commitment to fulfilling the tasks required for the post.
Undertake other tasks as deemed necessary by the Nurse in-charge.
Please view the attached job description for full details of the role and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.
Please note that this advertised position, which is part of occupation code 6231 does not meet the UKVI eligibility requirements for a Skilled Worker Visa. The Trust would not be able to issue a Certificate of Sponsorship for this role.
Person Specification
Qualifications Essential
General education to GCSE Level
Experience Desirable
Personal experience in health care setting
Skills Essential
Communication/Telephone skills
Attitude, aptitude Essential
Able to work within a changing environment Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Norfolk and Norwich University Hospital
Address Norfolk and Norwich University Hospital
Norwich
NR4 7UY
United Kingdom
Employer's website https://www.nnuh.nhs.uk/ (Opens in a new tab)