About this role
TITLE: IT Support Technician Position OverviewThe IT Support Technician provides over-the-phone, remote, and desk-side technical support to end users for issues related to computer hardware, software, and mobile devices. This role serves as the first point of contact for technical inquiries via phone, email, and walk-ins, ensuring timely troubleshooting and resolution.Looking for someone who is interested in growing their career in IT. Key Responsibilities
• Deliver excellent customer service a