About this role
Job Description Summary As a Graduate Engineer Trainee (GET) within the Post Market Surveillance team, you will support complaint handling activities for GE HealthCare products. You will gain hands-on experience in a regulated medical technology environment, learning how customer complaints are assessed, documented, and managed to support product quality, safety, and effectiveness.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Job Description Roles and Responsibilities
• Support Post Market Surveillance and complaint handling activities for GE HealthCare products in the global installed base.
• Review and process customer complaints received from hospitals, diagnostic centers, and other customers in accordance with established procedures.
• Support the accurate and timely documentation of complaint information and related activities.
• Learn to assess product-related complaints, including issues ranging from operational concerns to potentially serious product events, with guidance from experienced team members.
• Work with Quality, Regulatory, technical, and other cross-functional teams to obtain information needed to support complaint evaluation and closure.
• Develop working knowledge of GE HealthCare products, complaint handling procedures, Quality and Regulatory requirements, and relevant technical processes.
• Participate in structured technical and professional training while applying learning through day-to-day assignments.
• Follow established Quality Management System procedures and maintain accurate documentation.
• Communicate effectively with team members and stakeholders in a global working environment.
• Demonstrate a strong learning mindset, adaptability, attention to detail, and ownership of assigned activities.
Required Qualifications
• Bachelor's degree in Biomedical Engineering, Electrical Engineering, Electronics Engineering, Mechanical Engineering, or a closely related engineering discipline.
• 0–1 year of professional experience; fresh graduates are encouraged to apply.
• Graduates from the 2025 or 2026 graduating classes.
• Minimum CGPA of 7.0 or equivalent academic performance.
• Good written and verbal communication skills.
• Demonstrated willingness to learn and develop technical knowledge in Post Market Surveillance, Quality, and Regulatory processes.
• Ability to analyze information, follow defined processes, and work effectively in a team environment.
Desired Characteristics
• Internship, academic project, or other practical engineering experience; prior Quality or complaint handling experience is preferred.
• Strong learning agility and curiosity to understand healthcare products and technical processes.
• Positive, adaptable, and collaborative approach to work.
• Good analytical and problem-solving skills.
• Ability to organize work, maintain accurate documentation, and manage assigned activities within expected timelines.
• Interest in developing a career within medical device Quality, Post Market Surveillance, Regulatory, or related functions.
• Comfortable collaborating with colleagues and stakeholders in a global environment.
Inclusion and Diversity
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
Disclaimer: GE HealthCare will never ask for payment to process documents, refer you to a third party to process applications or visas, or ask you to pay costs. Never send money to anyone suggesting they can provide employment with GE HealthCare.
Additional Information Relocation Assistance Provided: No