About this role
Monday–Friday | 8:00 AM–4:30 PM
Position Summary:
Responsible for insurance verification, referral management, authorization management, and precertification on all inpatient accounts. The financial counselor acts as a liaison between RAMC scheduling departments, Case managers, Revenue Cycle, patients, provider's offices and insurance carriers. Provides exemplary customer service in managing all aspects of patient accounts. Collects appropriate monies, notifies patients/provider office staff of hospital billing policies and services. Performs other duties as assigned.
Job Relationships:
Reports to the Preauthorization Coordinator Lead; collaborates with other Revenue Cycle employees, and other employees throughout the medical center.
Qualifications:
• High school diploma or equivalent required
• Three years of experience in a hospital business office, claims filing, medical terminology, or a related area preferred
• Previous hospital insurance experience preferred
• Strong mathematical and basic computer skills
• Excellent customer service and communication skills
• Strong attention to detail and ability to manage multiple priorities
Special Knowledge, Skills and Abilities:
Mathematical ability required.
Basic computer knowledge.
Excellent customer service skills.
Ability to use photocopier, 10-key calculator, personal computer, and fax machine.
Why Join RAMC?
Reedsburg Area Medical Center is nationally ranked as one of the Best Places to Work in Healthcare. We offer a supportive work environment and a comprehensive benefits package for employees working 24+ hours per week.
Our Benefits Include:
• Health, dental, and vision
• Employer-paid life, disability, and wellness programs
• 401(k) with match
• PTO, holiday pay, and shift/weekend differentials
• Employee wellness perks like free fitness classes and massage discounts
• Recognition programs, fun team activities, and employee appreciation events