About this role
Clinical Applications Specialist - Missoula, MT - Full-Time
Partners In Home Care is seeking a detail-oriented Clinical Applications Specialist to join our team on-site in Missoula, MT. The Clinical Applications Specialist will be responsible for promoting evidence-based practice, regulatory compliance, operational efficiency, and strong user adoption through education, workflow redesign, system optimization, and data-driven improvement.
Essential Job Functions
Clinical Informatics, System Optimization & Implementation
• Serve as the clinical subject matter expert for the electronic health record (EHR), Home Care Home Base and Care Tend, along with other clinical technologies.
• Assess clinical workflows, recommend and implement technology solutions that improve patient care, staff efficiency, documentation quality, and regulatory compliance.
• Partner with clinical leadership to design, standardize, and continuously improve workflows that align with organizational goals and best practices.
• Lead and participate in all phases of clinical technology projects — needs assessment, workflow mapping, solution design, configuration, testing, user acceptance testing, go-live support, and post-implementation optimization — while minimizing disruption to patient care.
• Coordinate clinical readiness activities and support organizational strategic initiatives involving clinical technology and innovation.
Clinical Education & Training
• Develop and deliver training on clinical applications, documentation standards, workflows, and technology enhancements.
• Create user guides, workflow documents, and other educational resources.
• Provide one-on-one coaching and ongoing support to clinical staff before, during, and after implementation projects.
• Promote clinical adoption through education, mentoring, and change management strategies.
Analytics, Quality Improvement & Continuous Learning
• Use clinical and operational data to identify trends and improvement opportunities and assist with dashboard development and performance reporting.
• Collaborate with Quality, Compliance, and Clinical Operations leadership to support quality improvement initiatives.
• Recommend best practices based on data analysis, industry standards, and emerging healthcare technology and regulatory trends.
• Maintain competency in clinical informatics through ongoing professional development.
Stakeholder Collaboration & Vendor Support
• Serve as the clinical liaison between Operations, IT, vendors, and clinical staff, providing expert consultation on clinical technology, workflow optimization, and documentation standards.
• Participate in interdisciplinary committees, project teams, and strategic planning initiatives, and assist in evaluating new technologies and software.
• Partner with software vendors and implementation partners on upgrades, enhancements, issue resolution, and ongoing optimization, maintaining positive working relationships with internal and external stakeholders.
Qualifications
Education
• Nursing background preferred, other clinical disciplines accepted.
Licensure
• Valid driver's license and acceptable driving record.
Experience
• Minimum five (5) years of progressive clinical nursing experience preferred; Home Health, Hospice, Acute Care, or Community-Based Healthcare experience preferred.
• Minimum three (3) years supporting clinical information systems, workflow redesign, education, implementation, or project management preferred; clinical informatics experience preferred.
• Experience with Home Care Home Base, Well Sky/CareTend, Sysaid, and Forcura/Mosaic preferred.
• Experience leading technology implementation projects preferred.
What We Offer:
We have a large variety of benefits and unique programs to help support our staff to maintain a happy, healthy work-life balance.
• Generous Paid Time Off
• Comprehensive Medical, Dental, & Vision -Beginning the first of the month following your start date. No months of waiting!
• Supplemental Insurance, FSA, & HSA Account Options
• 401k Retirement Plan with Company Match
• Company Paid Life Insurance
• Tuition Reimbursement
• Annual Training Budget for Personal Development
• Employee Assistance Program, Legal and ID Protection, Pet Insurance, Financial Wellness Program, and many more!
Partners In Home Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.