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OFFICE ADMINISTRATOR @ Hrbsc

Kigali, City of KigaliOnsiteFull-time
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About this role

OFFICE ADMINISTRATOR

ROLE SUMMARY:

We are seeking a highly organized, customer-focused Office Administrator to run our day-to-day office operations while leading our front office function. This role ensures smooth administrative processes, an exceptional guest experience, and effective coordination across teams. The ideal candidate is proactive, detail-oriented, and thrives in a fast-paced environment.

WHAT YOU WILL DO:

• Serve as the first point of contact for visitors, clients, and vendors; deliver a professional and welcoming experience.

• Manage reception operations: visitor log, meeting room bookings, guest Wi‑Fi/access passes.

• Oversee reception standards (signages, cleanliness, security protocols, visitor badges).

• Coordinate courier/dispatch, mail handling, and deliveries.

• Maintain front office supplies, brochures, and brand collateral.

• Support event logistics for onsite meetings, trainings, and VIP visits.

• Maintain office supplies, manage supply requests and monitor usage for timely restocking.

• Coordinate facility maintenance, cleaning schedules, and onsite service providers.

• Support document management: filing, scanning, archiving, and version control.

• Prepare basic reports (attendance, office maintenance requests, onsite vendor performance).

• Assist in onboarding logistics (desk setup, welcome packs).

• Manage calendars for shared spaces and coordinate guest meetings when required.

• Act as an internal communication hub for office notices, emergency drills, and general updates.

• Uphold brand standards across the office environment and visitor interactions.

QUALIFICATIONS AND EXPERIENCE

• Education: Degree in Business Administration, Office Management, or related field/equivalent ; additional certification in office administration is a plus.

• Experience: Prior experience in office administration and/or front desk management is preferred.

• Proficiency with MS 365 (Outlook, Teams, Excel, Word, SharePoint) and other office management skills.

• Skills & Competencies

• Customer service excellence with strong verbal/written communication.

• Organization & time management; able to prioritize and multitask.

• Problem-solving and proactive ownership of tasks.

• Attention to detail and process discipline.

• Stakeholder coordination across multiple teams.

• Confidentiality & professionalism in handling sensitive information.

• Tech-savvy: calendaring, conferencing tools, and basic data reporting.

BENEFITS:

• Competitive salary

• Professional growth and training

• Medical Insurance covering you and your dependents

• Tools of trade & connectivity

• Communication allowance

• Home Internet

• Fitness club subscription

• Savings and pension funds

• An exceptional workplace offering growth prospects, continuous learning opportunities, and a dynamic, inclusive, and innovative team."

We aim to provide a great recruitment experience for our candidates while fostering a dynamic and welcoming workplace. Applicants are encouraged to submit application promptly as application are evaluated on a rolling basis. Qualified candidates will be contacted with further communication regarding next stages.

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Skills

Corporate

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