About this role
Support Worker - Clouds House
Location: Salisbury
Salary: £28,479 per annum
Vacancy Type: Permanent
Looking for a role where you can genuinely make a difference every day?
Join the team at Clouds House as a Support Worker, based at Clouds House. You’ll play a vital role in helping people build lasting recovery in a safe, structured and therapeutic residential environment.
Working within our fully integrated One Team model, you’ll help reinforce our 12-Step and trauma-informed treatment approach. No two shifts are the same – this is a hands-on, rewarding role where your presence, professionalism and compassion matter every day.
What you’ll be doing:
Supporting clients to engage in daily routines, wellbeing activities and the therapeutic programmePromoting structure, communal responsibilities and positive recovery habitsMaintaining a safe, respectful and supportive living environmentMonitoring welfare, safeguarding and behavioural concerns, escalating where neededSupporting medication processes (including eMAR where trained)Completing accurate, up-to-date records and handoversResponding calmly and professionally to incidents or client needsWorking closely with colleagues across all departments as part of one team What we’re looking for:
Experience in health, social care, recovery or residential settingsStrong communication and people skillsEmotional resilience with the ability to remain calm under pressureA professional, boundaried and compassionate approachGood organisation and attention to detailUnderstanding of safeguarding principlesCommitment to recovery-focused and trauma-informed practice Desirable:
Experience in addiction or mental health servicesKnowledge of 12-Step recovery modelsExperience managing challenging behaviourFull UK Driving Licence At Clouds House, you’ll be part of a supportive and passionate team making a genuine difference every day. We offer ongoing training and development opportunities, and the chance to build valuable experience in a rewarding recovery-focused environment where your contribution truly matters.
If you’re passionate about supporting others and want flexible work in a rewarding setting, we’d love to hear from you.
Please note: No sponsorships are available for this role.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits -
Flexible workingSupport for Families – We support our employees through every stage of family life by offering enhanced maternity and paternity pay for eligible employees who have completed 26 weeks' continuous service, alongside family-friendly policies and a supportive, inclusive workplace.Training and development opportunitiesSimply Health Cashback Scheme (optional)Season Ticket Loan SchemeCycle to work schemeCrisis Loan SchemeElectric Car Scheme3 x Wellbeing Days (pro rata'd for part time employees)Access to Blue Light Card25 days (rising to 30 with length of service) Annual Leave plus Bank HolidaysContributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafterDeath in Service Payment (2x annual salary)Critical Illness Insurance (subject to qualifying criteria) Please note that we may close this vacancy early if we receive a high volume of suitable applications.
To Apply
If you feel you are a suitable candidate and would like to work for the Forward Trust, please click apply to be redirected to their website to complete your application.