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Service Engineer, REF @ Zeissgroup

ShanghaiOnsiteFull-time
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About this role

Main Tasks 1、Duties and responsibilities include but are not limited to:

• Support high quality after-sales service to satisfy customers 70% 2、Handle technical inquire and provide instruments installation, de-installation, maintanence, troubleshooting and repair

• Provide effective communication to customer and visiting VIP customers 20% • Handling service quotation, service contract and collect service AR. 10% • Perform other related duties and responsibilities as assigned

Requirements Education 1、Bachelor degree in science and engineering Experience 1、Relevant working experience in development, technology, production or service of medical instrument field 2、4 years experience in engineering 3、2 years experience in related field is preferred Other skills Logical thinking 1、Good Customer Sense 2、Excellent communication skills 3、English and Chinese language skills: Proficient in writing and reading, CET-4 4、Use of computer software and data processing applications relevant to technical techniques

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