About this role
Job summary
*Job Description subject to A4C Banding*
You will have a working knowledge of the broad range of Facilities Services associated with a large organisation and experience of managing compliant services in accordance with mandatory and statutory requirements.
You will have experience of senior level decision making and taking responsibility for acting on those decisions and implementing the requirements. You will have excellent communication skills, both written and verbal, be effective at chairing and attending meetings and leading and facilitating discussions.
You will be personable to both maintain and develop relationships with key stakeholders, both internal and external as these links are vital to Facilities Services in a complex organisation.
You will need to demonstrate your skills and experience as a credible operational leader within an acute trust, evidencing a sustained delivery of improvements, together with your academic credentials and a passion for making a difference to the services delivered within the Directorate and the wider trust. You will be adaptable and flexible in your approach, to meet your workload within demanding timescales and have a values-based leadership style, to reflect the culture of the Trust and Directorate.
Main duties of the job
To take overall responsibility for the day-to-day provision of in-house Facilities Support Services, ensuring that all are flexible, cost effective and meet the changing needs of the organisation's patients, staff and visitors. Support the development of improved performance and service delivery across Catering, Portering, Logistics and Cleaning and Linen services, ensuring they are provided in line with national guidelines and best practice. Play a key role in the auditing and monitoring of services - and leads on a range of projects addressing efficiency, performance and service issues.
To be responsible for following Trustwide functions:
Cleanliness Services
Catering Services
Portering Services
Movement of Waste
Linen Services
Mail room services
Non-Patient Transport contract link for SaTH
Operational Car Leasing
Operational Car Park Management
About us
Our Poppy's Promise Commitment
We believe that compassionate care sits at the heart of everything we do. Every member of our team -- clinical or non-clinical -- plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.
We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.
Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.
By joining our team, you are committing to uphold these values -- ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.
Job description Job responsibilities
For full duties and responsibilities please refer to the attached document entitled Job Description.
Person Specification
Qualifications Essential
Masters Level Qualification in relevant subject Evidence of CPD Evidence of Senior Leadership Training Level 4 (Advanced) Food Hygiene Certificate
Experience Essential
Experience of Working at Senior Level in Facilities Management in complex organisation Comprehensive knowledge of Soft FM management Experience in leading system and staff change management Able to deal with complex projects and lead in the event of operational failures
Desirable
Experience of leading a large-scale Catering Service
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name The Shrewsbury and Telford Hospital NHS Trust
Address The Royal Shrewsbury Hospital
Mytton Oak Road
Shrewsbury
SY3 8XQ
United Kingdom
Employer's website http://www.sath.nhs.uk/ (Opens in a new tab)