About this role
Job summary
This is an exciting opportunity to join our ambitious Medical Education & Staffing Department. The postholder will work as part of the Psychiatry Training Course Team delivering a training course for psychiatrists across Yorkshire & Humber on behalf of NHS England.
At Sheffield Partnership we put people first. We'll do everything possible to help you feel respected, valued and included. You'll have opportunities to learn, grow and gain new experiences to support your career, with access to lifelong learning and professional development.
Sheffield Partnership is a dedicated contributor to regional medical education acting as a lead employer for regional specialist training schemes, leading in psychiatry undergraduate medical student placements whilst delivering the Psychiatry Training course for the Yorkshire and Humber region on behalf of NHS England Yorkshire and Humber. Sheffield Partnership is dedicated to tackling Differential Attainment working closely to support the development of Resident Doctors, SAS Doctors and international medical graduates.
We're shaping a great place to work where ideas are encouraged, technology supports you and everyone has a voice in how we improve. If that sounds like the kind of organisation and you want be part of our ambitious journey, we would love to hear from you.
Main duties of the job
This post will provide a specialised, comprehensive and confidential administration service for the Medical Education & Staffing Department at the Trust in accordance with Departmental, Trust and National Standards, policies and procedures and the Trust's contractual obligations as the commissioned provider of the Psychiatry Training Course (PTC) on behalf of the Yorkshire & Humber School of Psychiatry.
The post holder will work as part of the PTC Team to provide administration support to the Curriculum Delivery Lead, Training Programme Directors, PTC Manager, Associate Course Organisers, PTC Coordinator and other key local and regional stakeholders by providing administrative support associated with the delivery of the Yorkshire and Humber Psychiatry Training Course.
The postholder will be required to work with autonomy, managing their own workload to effectively deliver a wide and complex range of administrative duties, sometimes withcompeting demands and of a sensitive and confidential nature. The post holder will be expected to advise postgraduate doctors in training, trainers and educational leadership on matters relating to the delivery of the PTC or associated events and meetings.
About us
We are passionate about providing the very best care to the people we support, and we're looking for amazing people who share this passion to join us.
What is it that makes our Trust such a special place to work? Well, it's all about the people. Our staff, service users, carers and families all come from such diverse backgrounds and all have expertise and stories to share.
It's important that you feel supported in your role, that the people who you work with are as passionate as you are and that your health and wellbeing is taken care of
If you're interested in developing your career, you'll have access to a range of training and education opportunities, including apprenticeships, work experience and placements, as well as the chance to get involved in research.
We are very proud of the difference we make to people's lives each and every day and if that's something that you'd like to be part of we'd love to have you with us.
Job description Job responsibilities
To organise and prioritise own workload.
To support the provision of an effective secretarial and administrative service to the team whilst maintaining a high degree of confidentiality in relation to any information about staff and service changes organisational wide.
To deal efficiently and competently on a daily basis with complex administrative tasks often with tight deadlines.
Ensure systems are in place to capture and retrieve statistical information, maintaining databases and producing reports as requested.
Preparation, distribution and circulation of relevant documents and information both internally and externally as required.
Be the first point of contact, provide non-clinical advice and exercise own judgement when dealing with enquiries and independently communicate effectively on behalf of the Team. The post holder will be expected to resolve queries wherever possible, taking messages or redirecting calls as appropriate and ensuring timely action is taken.
Be sympathetic and sensitive to the requirements of staff when communicating either face to face or by telephone when dealing with a difficult situation e.g. aggressive or demanding behaviour.
Deal with enquiries to the teams and liaising with professionals from external agencies SHPU, which includes maintaining a confidential and accurate message system.
Directing/re-directing paperwork and emails.
Person Specification
Training and Qualifications Essential
oMinimum of 2 x GSCE's grade C or above (or equivalent) to include Maths & English oA level / NVQ Level 3 or equivalent in an administrative / business related topic (or equivalent experience)
Desirable
Experience
Experience Essential
Experience of creating and maintaining databases oExperience of comparing and reconciling data across multiple information systems oExperience of making decisions, formulating and adjusting plans based on complex data from multiple sources oWorking in an administrative capacity in an office environment.
Desirable
Experience of training, supervising or managing junior members of staff Working in an administrative capacity in an NHS / Education office environment
knowledge and Skills Essential
oWorking knowledge of Microsoft Office. oWorking knowledge of general admin procedures, systems and quality monitoring. oAbility to deal with confidential/sensitive information oUnderstanding of confidentiality, Information Governance and the GDPR oHighly developed interpersonal and communication skills oAble to prioritise work effectively for self and others and deal with non-routine tasks under pressure oIT skills in a range of different applications
Desirable
Working knowledge of human resources policies/procedures and staff supervision. Working knowledge of ESR/Trac/rostering systems Understanding of Postgraduate and Undergraduate Medical Education and/or Medical Staffing
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Sheffield Health Partnership University NHS Foundation Trust
Address Centre Court / WFH
Atlas Way
Sheffield
S4 7QQ
United Kingdom
Employer's website https://www.sheffieldpartnership.nhs.uk/ (Opens in a new tab)