About this role
Job summary
We are seeking a dynamic and strategic Senior Contracts Manager to join our team and drive excellence in contract management across our organization. This pivotal role involves overseeing the negotiation, execution, and compliance of contractual agreements, ensuring alignment with organizational goals and regulatory standards. The Senior Contracts Manager will support the Head of Contracts in leading a team of contract specialists, fostering a proactive approach to risk mitigation, supplier relationships, and process optimization. This position offers an exciting opportunity to influence key business operations while working in a fast-paced, collaborative environment committed to innovation and integrity.
Main duties of the job
Deputising for the Head of Contracts two days per week and during their absence, providing strategic and operational leadership of the contracts team, attending senior leadership and commissioner meetings, and making decisions within delegated authority. Delegated responsibility for a portfolio of contracts, managing the contracts , service specifications, KPI monitoring and analysis, and providing expert knowledge of contract activity monitoring and reporting. Directly involved in the negotiation, agreement, monitoring and management of complex contracts with Commissioners and Providers, including leading on contentious or high-risk contract matters. Supporting the annual contract negotiation process (value > £10 million) and the in-year management of the resultant contracts, spanning NHS and independent sector provider contracts. Supporting procurement processes, including tenders and expressions of interest (EOIs), as required. Maintaining the contract portfolio management system and contract assurance and compliance of new and existing subcontract providers Providing line management support, guidance and development to junior members of the contracts team, including the Contract support officer as directed by the Head of Contracts. Supporting the Finance and BI team with contractual knowledge to aid with data processing, systems development and analysis of complex and sensitive information, and liaising with Commissioners, Providers and GPs.
About us
PCL is a key partner supporting the delivery of healthcare for the NHS across the East Midlands, with a particular focus on Leicester, Leicestershire and Rutland. Our goal is to provide commissioned services that are locally based for patients and designed to enhance integrated relationships with other providers of care. These other providers come from a number of sources including primary care, secondary care, and the independent sector. We also look to work collaboratively with agencies such as Local Authorities. We have a commitment to improving healthcare for the people of Leicester, Leicestershire and Rutland with services that are delivered locally.
Job description Job responsibilities
Responsibilities
Deputising for the Head of Contracts two days per week and during their absence, providing strategic and operational leadership of the contracts team, attending senior leadership and commissioner meetings, and making decisions within delegated authority. Leading on the management and oversight of high-value and complex subcontracts across the PCL portfolio. Delegated responsibility for a portfolio of contracts, managing the contracts , service specifications, KPI monitoring and analysis, and providing expert knowledge of contract activity monitoring and reporting. Directly involved in the negotiation, agreement, monitoring and management of complex contracts with Commissioners and Providers, including leading on contentious or high-risk contract matters. Supporting the annual contract negotiation process (value > £10 million) and the in-year management of the resultant contracts, spanning NHS and independent sector provider contracts. Supporting procurement processes, including tenders and expressions of interest (EOIs), as required. Maintaining the contract portfolio management system and contract assurance and compliance of new and existing subcontract providers Providing line management support, guidance and development to junior members of the contracts team, including the Contract support officer as directed by the Head of Contracts. Supporting the Finance and BI team with contractual knowledge to aid with data processing, systems development and analysis of complex and sensitive information, and liaising with Commissioners, Providers and GPs. Acting as a subject matter expert across the contracts team, providing advice and guidance on contracting matters to colleagues at all levels. Provide operational leadership for the team two days per week and during absences, providing continuity of leadership across the contracts function and representing PCL at senior forums, commissioner meetings and provider negotiations as required. Provide day-to-day guidance and oversight to the contracts team in the Head of Contracts absence, ensuring priorities are maintained and deadlines are met. Support the Head of Contracts in the development and implementation of contracts team strategy, policies and processes. Act as a senior point of escalation for complex or contentious contracting matters, providing expert advice and resolution. Ensure contracts are drafted, signed, routinely reviewed and renewed via the contract management system promptly and to a high standard. Lead contract meetings, monitoring corrective actions, reviewing performance reports, providing expert advice and sharing best practice. Develop and maintain relationships with providers and commissioners at a senior level, ensuring service delivery and compliance issues are addressed promptly, and contributing to the development of new contracts and pathway transformation.
Person Specification
Experience Essential
Proven experience of leading complex contract negotiations and communicating outcomes to senior stakeholders. Demonstrable experience of managing high-value, complex subcontracts independently. Strong analytical and judgemental skills to manage the delivery of project objectives, planning, and assessing progress against key deliverables. Advanced data analysis, extraction and presentation skills, including advanced Excel. Excellent verbal and written communication skills, with ability to present complex information clearly to a range of audiences including Board level. Demonstrates integrity and sound professional judgement at all times. Committed to PCLs values and to the delivery of high-quality NHS services. Approachable, reliable, decisive, tactful, motivated, respectful and supportive. Ability to work with a high degree of autonomy, exercising sound independent judgement within clearly defined policies and procedures. Ability to work well within a team and provide visible leadership and support to colleagues. Ability to build credibility and rapport with senior clinical and managerial colleagues at all levels, including Board level. Effective judgement and decision-making skills in complex and challenging environments. Resilience and ability to work under pressure to demanding timetables. Ability to achieve consistently good results in an inclusive and collaborative manner.
Desirable
NHS experience in commissioning or contracting at Band 7 or equivalent. Experience of setting up, monitoring, managing and negotiating NHS subcontracts. Experience of activity-based contract monitoring and reporting. Experience/understanding of PSR Experience of supporting or leading on pre-award processes, such as Expressions of Interest and Tenders. Knowledge of NHS standard contract and NHS Tariff workbook and private sector contracts. Knowledge of principles of contracting law and content. Understanding of NHS commissioning landscape and PCN/ICB structure.
Qualifications Essential
Degree or graduate level education, or equivalent experience in contract management.
Desirable
MSc or equivalent postgraduate qualification in a healthcare, business or management subject. Qualification or training in contract law or procurement, or willingness to explore
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Patient Care Locally CIC
Address Office 2 and 3
Goliath Road
Coalville
LE67 3FT
United Kingdom
Employer's website https://pclcic.co.uk/ (Opens in a new tab)