About this role
Job summary
An exciting new opportunity has arisen with the Hepatology department, HCC Surveillance Pathway Navigator is a new role to support patients identified as at risk of liver cancer to attend essential HCC surveillance scans and associated appointments with face to face and telephone interventions. We are looking for the right person to work proactively to identify and overcome barriers to engagement with HCC surveillance, particularly with patients experiencing inequalities in access to healthcare.
The new role will be working along side the Liver Team and Caner Alliance:
To maintain the HCC surveillance database for the trust.
To collect and submit the data required by the cancer alliance.
Main duties of the job
To engage with patients undergoing HCC Surveillance due to their Liver Disease. Support scheduling of clinic and imaging appointments to ensure surveillance schedule is maintained. To coordinate the necessary appointments, or investigations to expedite patients with abnormal results (e.g. suspected HCC) and ensure the correct onward pathway is followed in a timely manner. Make telephone calls to patients to remind them of upcoming scans / laboratory tests; identify and assist in resolving any barriers to engagement; coordinate text reminders for surveillance appointments for patients. Support patients with additional needs to attend appointments - for example, meet at front door / attend appointment with patients.
Coordinate and provide administrative support to the clinical team to ensure all relevant paperwork and clinical information is available for consultations. Maintain and populate the patient tracking list ("Database") for the surveillance clinics and scans, adding newly referred patients. Document and monitor aspects of care coordination and service delivery for audit and reporting to the Hepatology team and the Humber and North Yorkshire Cancer Alliance. Respond in a timely manner to enquiries from the patient's GP regarding liver disease stage, care and treatment on the cancer surveillance pathway.
About us
The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.
Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.
Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.
As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.
We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.
Job description Job responsibilities
Main duties and responsibilities of post holder
Patient Care / Clinical Services
Responsibility for managing own time and ensuring tasks are completed in the required timeframe. Work autonomously in ensuring patients are tracked and progressed along their pathway accordingly.
Document and monitor aspects of care coordination and service delivery for audit and reporting to the Hepatology team and the Humber and North Yorkshire Cancer Alliance.
Support scheduling of clinic and imaging appointments to ensure surveillance schedule is maintained.
Coordinate and provide administrative support to the clinical team to ensure all relevant paperwork and clinical information is available for consultations.
Maintain and populate the patient tracking list (Database) for the surveillance clinics and scans, adding newly referred patients.
Identify from the tracking list the next steps in the patients surveillance pathway in line with target surveillance dates and or clinical need.
Develop an understanding of the milestones within the Liver Cancer Surveillance pathway and relevant national guidance (e.g. NICE / BSG cirrhosis guidelines / Minimum standards for HCC surveillance).
Respond in a timely manner to enquiries from the patients GP regarding liver disease stage, care and treatment on the cancer surveillance pathway.
Triage incoming calls
Coordinate the necessary appointments, or investigations to expedite patients with abnormal results (e.g. suspected HCC) and ensure the correct onward pathway is followed in a timely manner.
Make telephone calls to patients to remind them of upcoming scans / laboratory tests; identify and assist in resolving any barriers to engagement; coordinate text reminders for surveillance appointments for patients.
Support patients with additional needs to attend appointments for example, meet at front door / attend appointment with patient.
Encourage and support active and healthy lifestyle choices.
Monitor patients on surveillance pathways and proactively find resolutions to improve adherence to target surveillance dates, e.g. tracking attendance and DNAs, escalation of overdue patients to the Lead Nurse / clinical team. Work with lay peer support workers to maintain engagement and reengage with patients with surveillance following a DNA. Proactively finding resolutions to barriers to care.
Person Specification
Educational Essential
GCSE English & Maths Grade C or above Experience in Health Care Knowledge of NHS IT Systems and Excel
Desirable
Level 3 Qualification Knowledge of Hepatology
Communication Essential
Good Communication Skills
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Northern Lincolnshire and Goole NHS Foundation Trust
Address Based to be discussed
Grimsby/Scunthorpe
DN15 7BH
United Kingdom
Employer's website https://www.nlg.nhs.uk/ (Opens in a new tab)