About this role
Job summary
To provide full PA and secretarial support to the Chemical Pathologists at Stoke Mandeville and High Wycombe for duties associated with the Lipid Clinic and also duties to the clinical head of the Biochemistry Department. The ability to communicate effectively with colleagues, other members of staff, consultants and general practitioners is essential, as is the ability to deal politely and sensitively with patients and their relatives.
This is a busy role and the post holder will need to manage their own workload in an environment of frequent interruptions and conflicting demands. The post holder must therefore have the ability to rapidly assimilate information, prioritise needs and respond in an appropriate and timely manner.
Main duties of the job
To provide a complete secretarial service, including audio transcription of medical dictation and ensuring appropriate follow up action is taken. Deal with queries, either by telephone or face to face from patients regarding attendance at the lipid clinic. Liaise with medical records regarding the operation of the Lipid clinic. Other general secretarial duties including filing and photocopying.
Sort and return clinic notes to the medical records department after each clinic.
Arrange diary appointments for company representatives etc for the consultant chemical pathologists. Use the hospital Care Record Service (CRS)/Care Flow for clinic functions in line with the trust policy and procedures, including taking new referrals and booking patients in, also follow up appointments after each clinic.
This is a part post working 15 hours per week, Monday-Friday 9-2pm
About us
Listen to why colleagues think we are a great place to work! - https://bit.ly/3DNEQfD
What does Buckinghamshire Healthcare NHS Trust offer you?
As part of our BHT family, youll benefit from learning and development opportunities to support your career progression.
We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.
We provide a range of health and wellbeing services to promote a healthy, happy workforce.
Why work for us?
We are committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
Greater diversity within our BHT family improves positive outcomes for the people and
What do we stand for?
Our vision is to provide outstanding care, support healthy communities and be a great place to work.
Our mission is to provide personal and compassionate care every time.
Our CARE values are collaborate, aspire, respect and enable.
Job description Job responsibilities
For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.
If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.
If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on [email protected] quoting the vacancy reference number.
Person Specification
EXPERIENCE Essential
Experience working as a Medical Secretary Experience with the processing of data in databases. Previous experience of working within the NHS, GP or private practice Experience of dealing with and managing sensitive issues. Ability to touch and audio type
SKILLS, ABILITIES & KNOWLEDGE Essential
Excel and database processing skills Keyboard skills Knowledge of CRS Knowledge of Data Protection Act 1984 Demonstrate clear and concise written and verbal communication skills at all levels to enable liaison with patients, relatives and multi-disciplinary team members, and to enable management and co-ordination of diaries.
SPECIAL CIRCUMSTANCES Essential
oAbility to work flexibly, if required covering other office staff absences.
EDUCATION, QUALIFICATIONS & TRAINING Essential
Educated to GCSE Level with English Language, Maths and IT skills Trained to use all Microsoft Office package Patient Administration System Training
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Buckinghamshire Healthcare NHS Trust
Address Cross-site-Stoke: Mandeville and High Wycombe
Stoke Mandeville
Aylesbury
HP21 8AL
United Kingdom
Employer's website https://careers.buckshealthcare.nhs.uk/ (Opens in a new tab)