About this role
Job summary
Medical Secretary (Band 3)Admin Services | Clinical Support Services DivisionFixed-Term Maternity Cover Opportunities
We are recruiting to backfill maternity leave and have the following fixed-term opportunities available:
6 hours 45 minutes per week until 17 December 2027 12 hours 30 minutes per week until 23 October 2027 We are happy to appoint the same candidate to both positions. If appointed to both posts, the successful candidate will work:
19 hours 15 minutes per week until 23 October 2027 12 hours 30 minutes per week from 24 October 2027 until 17 December 2027 Working hours and days can be discussed at interview. Hours must be worked between Monday and Friday, 8.00am to 5.00pm, and the successful candidate will work a fixed weekly pattern rather than a rota-based arrangement.
The role will be site-based at either Whiston Hospital or St Helens Hospital, with site preference discussed at interview.
We are seeking an accurate, well-organised typist with excellent attention to detail and a good working knowledge of medical terminology.
The role involves typing clinical correspondence for multiple specialties, ensuring work is completed accurately and within agreed timescales.
JD & PS are under AfC review and are subject to change
Interview date to be confirmed
Main duties of the job
Duties will include, but are not limited to:
Audio typing of clinical letters and documentation Working across a range of surgical and medical specialties Chasing external tertiary referrals Covering telephones and dealing with enquiries as required About You
We're looking for someone who is:
Highly organised with strong audio typing and administrative skills. Able to work independently. Accurate, detail-focused and discreet. You will be reliable and able to work both independently and as part of a team, with a strong commitment to delivering a professional and efficient service in line with NHS values.
Apply now to join our team.
About us
Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites.
Our services:
Acute Care
Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.
Primary Care
Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.
Community Services
Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.
Specialist Regional Services
We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.
Achievements:
Rated Outstanding by CQC Inspection August 2018 Top 100 places to work in the NHS (NHS Employers & Health Service Journal) National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme.
Job description Job responsibilities
To quality check documentation completed in clinical administration support. Audit reports bi-monthly against KPIs (key performance indicators). Mentor, train and supervise relevant staff as required by the Administration ServicesCo-ordinator. Complete any Tertiary Referrals to external Trusts and ensure these are completed onPAS system. Keep track of referrals to ensure patient is reviewed promptly. Checkthat follow up appointments are arranged in conjunction with Referral To Treat (RTT)patient pathway. Type dictation from audio transcription of clinical correspondence and documentation.Ensuring appropriate follow up arrangements /investigations are in place. Liaise withPersonal Medical Secretary of specialty accordingly. Deal appropriately with concerns from staff in line with Trust policy To answer the telephone promptly and politely, telephoning patients where appropriateusing tact, discretion and empathy in all situations. Accurate use of patient information using the Patient Administration System (PAS),2including registration screen to check patient details are correct. Ensure efficient audit processes in place concerning correspondence to ensure qualitylevels maintained and rectify accordingly. Print off EIS reports for discharges Taking minutes of meetings and circulating to relevant groups.
Person Specification
Our Values Essential
We are Kind We are Open We are Inclusive
Qualifications Essential
GSCE Standard or Higher RSA/OCR or equivalent typing experience
Knowledge & Experience Essential
Good English Language Skills Word Processing Skills Audio-Typing Skills Microsoft Office Products Experience Ability to work as part of a team
Desirable
Medical Terminology Minute Taking 2 years' experience working in an NHS environment Previous Medical Secretary Experience Medical Audio Typing Understanding of Trust Internal Policies as appropriate
Skills Essential
Excellent IT Skills Excellent communication skills Ability to manage/prioritise own workload Excellent Word Processing and Keyboard skills Ability to accurately maintain computerised and manual filing/documentation systems
Desirable
Time Management Skills Knowledge of Trust computer systems
Other Essential
Ability to use own initiative and work independently Capability to adapt to most situations Reliable and conscientious Ability to manage difficult/sensitive situations Comply with Trust policies and procedures at all times Ability and willingness to undergo further training for the post
Desirable
Excellent interpersonal skills
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Mersey and West Lancashire Teaching Hospitals NHS Trust
Address Whiston Hospital
Warrington Road
Prescot
L35 5DR
United Kingdom
Employer's website https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)