About this role
Job summary
An exciting opportunity has arisen for a new team administrator role to join the existing team in CWP Adult Eating Disorders Service; 0.4, 15 hours per week over 2 days WTE Team Administrator in Stockport, based at Hall Lodge Eating Disorders Service.
The successful candidate will provide a high quality supportive role to clients living with an Eating Disorder.
In Stockport Eating Disorders Service we consider our admin team key to the ability of our clinicians to support our patients. They are a valued part of our structure. You will receivemonthly high quality supervision to support people in their role and career aspirations. We try very hard to understand the difficulties and pressures working for an admin team within a complex clinical area like eating disorders. We also offer a monthly business meeting as an arena to discuss with our team anything that will improve our service .
Within the team you will be working alongside an experienced administrator who will support you in your role and a group of friendly clinicians who have lots of experience working with this group of patients.
The successful candidate will bring an organised and compassionate approach to their working life.
The Trust currently supports the Real Living Wage (RLW) hourly rate as set by the Living Wage Federation and will apply a pay supplement if the national A4C hourly rate falls below this.
Main duties of the job
The role will also involve administrative duties such as electronic filing and updating electronic patient records, monitoring the service email inbox, responding to emails, sending out and receiving letters, taking meeting minutes, dictation, organising appointments and utilising excel spreadsheets, using the printer/scanner. Please see the job description for greater detail on this.The main attributes we will be looking for in a candidate will be an ability to be welcoming to service users, and to handle often distressed and distressing conversations with service users and families. We are looking for someone who is organised and trustworthy who is able to underpin the work of our clinicians. Gathering information from phone calls or emails and passing it on in a reliable prompt way. A person who can be trusted to work as the link between clinician and patient through letters and phone calls.Please download a copy of the job description (see 'documents to download' section below) for full details of the main responsibilities for this role
If you have any questions about this role please get in touch and we will be delighted to help and we look forward to discussing your application.
About us
Cheshire and Wirral Partnership (CWP) provides health and care services for a population of over one million people, including mental health, learning disability, community physical health and all-age disability care, as well as the provision of three GP surgeries in Cheshire.
We employ around 4,500 staff across 73 sites and have services across Wirral and Cheshire, as well as Trafford, Warrington, Bolton, Halton, Liverpool and Stockport.
Our aim is to help improve the lives of everyone in our communities, adopting a compassionate, person-centred approach to everything we do. We are rated as Outstanding for Caring by the Care Quality Commission, with a Good rating overall.
As a Disability Confident Employer, Rainbow Badge Scheme member, Veteran Aware organisation and proud holder of the Armed Forces Covenant Employer Recognition Scheme Gold Award, CWP is committed to making our recruitment practices as inclusive as possible and developing a culture that values differences, and welcome applications from people who have direct experience of accessing our services.
All new starters will commence in post on one fixed start date each month, in line with our Prepare to Care (P2C) induction programme date. P2C offers up to 3 weeks training to support you to meet the induction / initial training requirements of the role.
Whether you are just starting out in your career or looking to use your existing skills and experience in a new role, you'll find something to suit you at CWP
Job description Job responsibilities
Please download a copy of the job description (see documents to download section below) for full details of the main responsibilities for this role.
At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values.
CWP recruits people that can demonstrate the Trusts Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.
Before applying, we encourage you to review the Trusts Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trusts Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.
An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: [email protected] or by calling 01244 393100.
If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?
Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.
The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.
New entrants to the NHS will commence on the minimum of the scale stated above.
Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.
Good luck with your application. We hope to welcome you to Team CWP very soon!
Person Specification
Qualifications Essential
Evidence of good typing skills e.g. RSA III/NVQ Level III in an admin related subject or equivalent
Desirable
ECDL
Knowledge and Expertise Essential
Working knowledge of software programmes e.g. Microsoft office applications Knowledge and understanding of confidentiality
Desirable
Audio typing skills Minute/note taking experience
Experience Essential
Experience of providing secretarial/administrative duties
Desirable
Experience of working in a health environment Experience of working as a member of a team in an office environment Experience of general finance systems Experience of processes and procedures within this service area Experience of supporting the organisation of seminars, conferences, workshops etc.
Trust Values Essential
Demonstrate alignment with Trust Values (6 C's: Commitment, Communication, Care, Courage, Compassion, Competency)
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Cheshire and Wirral Partnership NHS Foundation Trust
Address Hall Lodge
Reddish Road
Stockport
SK5 7QU
United Kingdom
Employer's website https://www.cwp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)