About this role
Job summary
We are looking for an experienced secretary to join the BESS Secretarial team. This role offers excellent opportunities for an enthusiastic and conscientious person to provide a comprehensive medical secretarial service to consultants, junior medical and specialist nursing staff in an efficient and timely manner, assisting in the organisation of their workload and contributing to the overall success of the service.
The ideal candidate must have a good knowledge of office practices and medical terminology alongside excellent interpersonal skills and be reliable and flexible with the ability to work under pressure and above all be a team player.
Interview: TBD
Main duties of the job
Providing a full support service to BESS Consultants and Clinical Nursing team, to include - diary management, clinic management, note taking, MDT meetings, tracking patient results and booking appointments, inputting on to hospital systems to maintain complete patient records and follow up investigations etc.
Audio Typing
Managing patient results / investigations
TEAMS
Scanning, uploading documents
Telephone enquiries
Post & referrals
RTT management
About us
UHD are investing, developing and transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service-specific questions at interview.
This service has a planned move from Royal Bournemouth site to Poole site 2027.
If a role or service relocates as part of a planned move, excess mileage will not be reimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions.
UHD has active networks including Women's, BAME, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes.
AI tools may be used, but applications must honestly reflect your own skills and experience. Integrity is key to our recruitment process.
Job description Job responsibilities
Supporting consultants and clinical nursing team providing an efficient secretarial service. This will involve the typing of clinical correspondence i.e. MDT minutes, clinic letters, reports, operation letters etc, using audio/Digital Dictation. Clinics - maintain and ensure full clinic capacity at all times and ensure cancellations are done within the SOP timeframe To be aware of RTT (Referral to Treatment) pathways to adjust patient referral to treatment clock according to the treatment plan, liaising with validator as necessary. Tracking/filing patient results as directed by the clinician/consultant s in line with Health Records filing policy. PA Inbox Photocopying and general filing to include correspondence, results in hospital notes when required. Dealing with out-going post. Answering telephone queries in an appropriate manner. Understand and be proactive in managing RTT (Referral to Treatment) pathways and highlight any potential issues to prevent breaches. This includes ensuring that follow up appointments following diagnostics are dealt with immediately to avoid any unnecessary delays within the patient pathway to meet national targets. Prepare an adequate instruction daily work sheet to be used in the post holders absence. Maintain confidentiality at all times. Deal with confidential sensitive information about patients. Adhere to policies and statutory Health and Safety requirement of the University Hospitals Dorset NHS Foundation Trust. To maintain patient safety through rigorous and consistent compliance with Trust policies for the prevention and control of infection, including hand hygiene. To undertake appropriate mandatory training and updates in infection prevention and control. To provide the support for the development and training of secretarial and admin staff within your team
Person Specification
Qualifications Essential
RSA II or equivalent touch typing/computer skills Minimum 5 GCSE's including English or equivalent
Desirable
Computer Qualification NVQ Level 2 in Business Administration or relevant experience
Experience Essential
Secretarial Experience Experience working with MS Teams NHS medical secretary experience
Desirable
Working with people UHD Experience Good verbal and written skills (attention to detail)
Technical Skills Essential
Good knowledge of IT systems and software Outlook/Word/Excel/Teams/PowerPoint Data accuracy on computer systems
Desirable
Experience of hospital systems (eCamis/EPR/Teams) Audio typing
Knowledge Essential
Understanding of secretarial procedures Medical Terminology Understanding of Confidentiality and Data Protection Act
Desirable
patient management systems
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name University Hospitals Dorset NHS Foundation Trust
Address The Royal Bournemouth
Castle Lane East
Bournemouth
BH7 7DW
United Kingdom
Employer's website https://www.uhd.nhs.uk/careers (Opens in a new tab)