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Ward Clerk @ Cygnet Health Care

Oldbury, England, GBOnsiteFull-timeJob reference E0233-26-1791
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About this role

Job summary Cygnet Group are looking for a friendly, professional Ward Clerk with a passion for making a difference to others to join our team at Cygent Hospital Oldbury.

Youll be working 40 Hours per week (Monday to Friday, 08:00 am to 04:00 pm) at Cygent Hospital Oldbury, helping ensure the smooth and safe management of our care.

The Service:

Cygnet Hospital Oldbury is our state-of-the-art PICU & Acute hospital for women, in the West Midlands.

The service has two wards, a 12 bed PICU ward and a 15 bed Acute ward. Cygnet Hospital Oldbury has a full multi-disciplinary team (MDT) and supports the acute needs of adults requiring rapid access to mental health services, including those who may need an intensive care environment.

Were focused on length of stay and making sure individuals move as quickly and safely as possible from our services to the most appropriate and least restrictive environment for them. Individuals can step down through the pathways available within Cygnet services.

Referrals can come to us from all areas, including other acute services and prison services.

Main duties of the job At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.

About us Cygnet Health Care was established in 1988. Since then we have developed a wide range of services for individuals with mental health needs, autism and learning disabilities within the UK. We have built a reputation for delivering pioneering services and outstanding outcomes for the people in our care. Our expert and highly dedicated care team of 10 000 employees empower 2864 individuals across 150 services to consistently make a positive difference to their lives, through service-user focused care and rehabilitation.

Job description Job responsibilities

Helping others improve and turn their lives around theres no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

Cygnet Group are looking for a friendly, professional Ward Clerk with a passion for making a difference to others to join our team at Cygent Hospital Oldbury.

Youll be working40 Hours per week (Monday to Friday, 08:00 am to 04:00 pm)atCygent Hospital Oldbury, helping ensure the smooth and safe management of our care.

The Service:

Cygnet Hospital Oldbury is our state-of-the-art PICU & Acute hospital for women, in the West Midlands.

The service has two wards, a 12 bed PICU ward and a 15 bed Acute ward. Cygnet Hospital Oldbury has a full multi-disciplinary team (MDT) and supports the acute needs of adults requiring rapid access to mental health services, including those who may need an intensive care environment.

Were focused on length of stay and making sure individuals move as quickly and safely as possible from our services to the most appropriate and least restrictive environment for them. Individuals can step down through the pathways available within Cygnet services.

Referrals can come to us from all areas, including other acute services and prison services.

Your Day-to-Day:

Support clinical staff with ward administration tasks

Ensure accurate recording and timely distribution of information

File all patient case no tes and conduct regular audits to confirm paperwork is up-to-date and complete

Complete all ward filing in accordance with Cygnet policies

Answer phone calls, cover reception duties, and perform other administrative responsibilities as required

Ensure reports are submitted promptly and coordinate with medical secretaries to facilitate timely submissions

Distribute ward round and discharge summaries to external professionals

Provide coverage for colleagues during their leave periods (medical secretary, funding admin)

Manage the ward diary to ensure proper scheduling and planning

Attend morning meetings and ward rounds, take minutes, and circulate them to the team

You are:

Experienced in administration in a fast-paced hospital environment

Organised, diligent and can strictly adhere to processes & procedures

Knowledgeable of mental health & patient confidentiality issues

Skilled at inputting, pulling & analysing data using Microsoft Excel

Proficient in Microsoft Word, PowerPoint and other Microsoft Systems

An excellent verbal & written communicator with strong interpersonal skills

Able to swiftly solve problems & work under pressure without compromising quality

Minutes taking skills

Experienced in working with patients face-to-face within a mental health setting

Why Cygnet? Well offer you:

Salary: £28,050 Per Year

Strong career progression opportunities

Expert supervision & support

Employee referral scheme

Pension scheme

Employee discount savings & NHS Discounts

Free Meal on Shift

Please note that successful candidates will be required to undergo an enhanced DBS check.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible

Your Day-to-Day:

Support clinical staff with ward administration tasks

Ensure accurate recording and timely distribution of information

File all patient case notes and conduct regular audits to confirm paperwork is up-to-date and complete

Complete all ward filing in accordance with Cygnet policies

Answer phone calls, cover reception duties, and perform other administrative responsibilities as required

Ensure reports are submitted promptly and coordinate with medical secretaries to facilitate timely submissions

Distribute ward round and discharge summaries to external professionals

Provide coverage for colleagues during their leave periods (medical secretary, funding admin)

Manage the ward diary to ensure proper scheduling and planning

Attend morning meetings and ward rounds, take minutes, and circulate them to the team

You are:

Experienced in administration in a fast-paced hospital environment

Organised, diligent and can strictly adhere to processes & procedures

Knowledgeable of mental health & patient confidentiality issues

Skilled at inputting, pulling & analysing data using Microsoft Excel

Proficient in Microsoft Word, PowerPoint and other Microsoft Systems

An excellent verbal & written communicator with strong interpersonal skills

Able to swiftly solve problems & work under pressure without compromising quality

Minut es taking skills

Experienced in working with patients face-to-face within a mental health setting

Why Cygnet? Well offer you:

Salary: £28,050 Per Year

Strong career progression opportunities

Expert supervision & support

Employee referral scheme

Pension scheme

Employee discount savings & NHS Discounts

Free Meal on Shift

Please note that successful candidates will be required to undergo an enhanced DBS check.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible

What next?

If you care about making a difference we want to talk to you.

Click the button to apply

Person Specification

General Requirements Essential

Please refer to job description above

Desirable

Please refer to job description above

Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name Cygnet Health Care

Address

Oldbury

B68 9AG

United Kingdom

Employer's website https://www.cygnethealth.co.uk/ (Opens in a new tab)

Skills

PermanentNHSHealthcare

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