About this role
Job summary #ABOUT THE ROLE As a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing. ABOUT YOU You'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills. REWARDS PACKAGE As well as a competitive salary, Barchester offers one of the best rewards
Main duties of the job As a Receptionist at a Barchester care home, you'll be responsible for providing a warm welcome to every resident and visitor, ensuring they feel at home. The role involves being the first point of contact for almost everyone visiting the home, playing a crucial role in creating a friendly and positive environment. Your responsibilities will include answering phone calls, greeting visitors, managing the reception area, and showing prospective residents and their families around the facility. The job may also require performing administrative tasks such as typing, photocopying, and filing. No formal qualifications are necessary, but a good telephone manner and strong communication skills are essential. The position comes with a competitive salary and a robust rewards package, including free learning and development, automatic enrolment into a profit share scheme, and various holiday, retail, and leisure discounts.
About us Barchester Healthcare is a leading provider of high-quality care homes across the UK, known for its dedication to delivering exceptional care and enhancing the lives of its residents. With a focus on creating a welcoming and supportive environment, Barchester prides itself on providing not just care, but also a home-like atmosphere where residents can feel comfortable and valued. The organization is committed to investing in its staff, offering extensive training and development opportunities to ensure that employees can deliver the highest standards of care. Barchester's approach to care is centered around individual needs, respecting the independence and dignity of each resident, making it a rewarding place for individuals who are passionate about providing quality care.
Job description Job responsibilities
#ABOUT THE ROLEAs a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing.
ABOUT YOUYou'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills.
REWARDS PACKAGEAs well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include:
Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Unlimited access to our Refer a Friend bonus scheme
If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
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Person Specification
Qualifications Essential
No formal qualifications are required but a good telephone manner and strong communication skills are necessary.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Barchester Healthcare
Address Barchester Healthcare
Sherborne
DT9 6EX
United Kingdom
Employer's website https://www.barchester.com/ (Opens in a new tab)