About this role
Job SummaryAbout the Position: Work is performed in an office environment within the Nutrition Services Department. The Patient Room Services section operates between the hours of 0500-1900 including weekends and holidays. This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD to recruit and appoint qualified candidates to positions in the competitive service.
QualificationsWho May Apply: US Citizens In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: Six months of general experience (1) in any type of work that demonstrates the applicant's ability to perform the work of the position, or (2) experience that provided a familiarity with Dietetics and Nutrition AND six months of specialized experience which includes providing food, nutrition, and/or dietetics services; answering calls; providing effective customer service; and operating computerized systems in a medical treatment facility. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-03). OR Education: Two years of education above the high school level that included at least 12 semester hours in subjects related to the position, such as Dietetics or Nutrition. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education by 60. Add the two percentages.
Major DutiesReceive and direct phone calls from patients, family members, staff, and dieticians.Check electronic medical record for prescribed diet order and confirm it flows over to the nutrition system.Maintain control of inpatient meal orders and room service menus.Accept meal and nourishment orders from patients, nursing staff, and guests by phone and in person.Educate patients on proper meal ordering procedures as well as dietary restrictions related to their prescribed diet order.Track menu selections for designated nutrients to keep patients within limits established by prescribed diet orders.