Department of Education Headquarters

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IT Program Manager @ Department of Education Headquarters

Washington, District of ColumbiaOnsiteFull-timeJob reference CCTL-26-13021831-ST
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Job SummaryThis position is with the Institute of Education Sciences (IES) located in Washington, DC. National Center for Education Statistics (NCES) within IES, is responsible for the design and conduct of rigorous research activities, including education statistics and education evaluation. It is also responsible for ensuring knowledge derived from rigorous research can be applied to problems of education policy and practice, strengthening education system and improving student outcomes.

QualificationsMinimum Qualification Requirements: You may meet the minimum qualifications for the GS-15, if you possess the specialize experience. Specialized Experience for the GS-15 One year of experience in either federal or non-federal service that is equivalent to at least a GS-14 performing two (2) out of three (3) of the following duties or work assignments: 1. Experienced in setting organizational priorities and developing road maps for large-scale student assessment IT projects, including collaboration with education leaders and policymakers to translate business needs into technical solutions and clearly explain system features to both technical and non-technical audiences. 2. Experience leading modernization, technology transformation, and technical execution for large-scale student assessment platforms, including IT principles and concepts throughout the system development life cycle. 3. Experience in systematically analyzing the collection, use, sharing, and maintenance of Personally Identifiable Information (PII) and data protection throughout the data life cycle. Knowledge, Skills, and Abilities (KSAs) The quality of your experience will be measured by the extent to which you possess the following knowledge, skills and abilities (KSAs). You do not need to provide separate narrative responses to these KSAs, as they will be measured by your responses to the occupational questionnaire (you may preview the occupational questionnaire by clicking the link at the end of the Evaluations section of this vacancy announcement). 1. Knowledge in planning and executing technology projects for student assessments conducted at scale, such as major national or international data collections. 2. Skills in the technology and delivery of assessments of students' academic knowledge. Partners closely with the IES CTO to shape the IT strategy for modern IT solutions that are scalable and focused on performance, resilience, and security. 3. Ability to serve as senior-level Contracting Officer's Representative (COR) for multiple, IT contracts. 4. Knowledge of inherently governmental functions related to federal information technology system requirements. Basic Experience Requirements Example (IT Specialist GS-15 grade levels), applicants may qualify by meeting or exceeding the minimum proficiency level established for each of the required competencies, in addition to meeting the specialized experience requirement as demonstrated through the assessment of skills. You must possess IT-related experience (paid or unpaid experience and/or completion of specific, intensive training (e.g., IT certification), as appropriate) demonstrating each of the nine competencies listed below. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. 2. Customer Service - Works with clients and customers (i.e., any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. 3. Decision Making - Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change. 4. Information Management - Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems. 5. Interpersonal Skills- Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations. 6. Oral Communication- Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. 7. Problem Solving- Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. 8. Teamwork- Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals. 9. Technical Competence- Uses knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.

Major DutiesAPPLICATION LIMIT: This vacancy announcement is limited to the first 200 applications received and will close at 11:59PM Eastern Time on the day that we receive the 200 applications, or at 11:59PM Eastern Time on the listed closing date, whichever occurs first. We encourage you to read this entire vacancy announcement prior to submitting your application. As a IT Program Manager, GS-2210-15, you will be responsible for: Leads the design of a portfolio-wide strategy for a large-scale student assessment portfolio, including test, delivery, and reporting. Serves as senior advisor to National Center for Education Statistics (NCES) and Institute of Education Sciences (IES) leadership and other internal/external stakeholders on all facets of the program of work, including IT program design, implementation, modernization, technology risk(s), and management. Serves as Contracting Officer's Representative (COR) on multiple IT contracts. In conjunction with program leadership, develops project technical specifications, prepares procurement requests, and assists the Contracting Officer (CO) in proposal review, source selection, and other aspects of the procurement process. Post-award monitors the contractor's technical, managerial, and financial performance through on-site inspections, document reviews, and meetings with key personnel. Serves as Information System Owner (ISO) for multiple IT systems, ensuring compliance with federal laws and regulations.RequirementsCondition of Employment: As a condition of employment for accepting this position, you may be required to serve a probationary period or trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: - your performance and conduct; - the needs and interests of the agency; - whether your continued employment would advance organizational goals of the agency or the Government; and - whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period OR trial period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. You must meet all qualification requirements within 30 days of the closing date of this vacancy announcement. If you are a current federal employee, you must meet all time-in-grade and time-after competitive appointment qualifications within 30 days of the closing date of this vacancy announcement. To verify that you meet these requirements, we will review your responses to the core eligibility questions on the occupational questionnaire, as well as your submitted resume and required documents. To make an accurate determination, you will need to include on your resume your federal position title, pay plan, occupational series, grade level, agency, dates for which you held the grade level (stated as MM/YYYY to MM/YYYY, OR MM/YYYY to PRESENT), and total hours worked per week. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Key Requirements: Relocation will not be paid. Males 18 and over must be registered with the Selective Service. Must be a US Citizen. Must complete background and fingerprint check. Probationary Period - You may be required to serve a 1-year probationary period or 2-year trial period.

Skills

Information Technology ManagementDepartment of Education

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