About this role
AR Specialist with Italian Infosys - Bucharest - Hybrid 3/2 We are looking for a candidate with: Experience in customer-facing roles Italian (C1/C2), English C1 (essential for client's communication purposes) Min 2 years of experience in working with clients (in AR domain) Good communication skills, attitude for problem solving and teamwork skills Good knowledge of MS Office package Highly developed, self-organization
Your key activities: Telephone contact in Italian (responding to phone calls, e-mails, and queries from the clients) Perform cash collection activities - chasing customers, managing open items Performing Cash Application, Order Release and Credit Limit review activities Managing Customer Refunds Supporting AR team with payment methods maintaining Preparing daily, weekly, and monthly regular financial reports Ongoing e-mail communication in Italian and English Collaborating with other teams and internal customers
You can expect from us: Long-term and stable cooperation; Benefit platform; Organized training sessions during the first weeks and further upskilling courses (online, with our experts); 22 paid vacation days in the first year plus 2 more paid vacation days starting with the second year; Modern, cozy and central location in Bucharest; Teamwork in a multicultural environment; Medical subscription and life assurance.
Recruitment stages: CV check -> Call with the Recruiter -> Skills check (online test(s) and phone language verification - if required) -> Video meeting with Hiring Manager -> Final decision and feedback