About this role
Job Description:
Rakuten International is a division of Rakuten Group, Inc., a Japanese global technology leader in services that empower individuals, communities, businesses and society. Headquartered in San Mateo, California with more than 4,000 employees worldwide, the Rakuten International business portfolio includes market leaders in e-commerce, digital marketing, advertising, communications and entertainment. We create products and services that provide exceptional value by aligning members and the businesses that want to engage them in a shared community.
Rakuten Advertising provides advertising technology and consumer insights to the world's leading brands and retailers. Working with agencies and brands around the world, Rakuten Advertising unites technology, client strategy and consumer insights to deliver advertising experiences that drive increased brand awareness and marketing performance. With access to Rakuten's diverse media properties and audiences, combined with an award-winning performance network and proprietary consumer research, Rakuten Advertising creates the right conditions to reach new customers and sustain long-lasting loyalty.
Responsible for analyzing detailed operational information for a variety of clients across the advertising network. Perform quality audits and data reconciliation to a high degree of quality. Ensure application of network and advertiser rules in support of areas like compliance monitoring, payment reconciliation, partnership quality analysis, and more. Identify patterns using a mix of collected data and your own analysis. Provide expertise and direction on tooling and process capabilities.
Requirements
English fluency (at least Upper-Intermediate)Detail-oriented, thorough, and meticulousAttention to detail in order to identify and analyze errorsStrong time management and self-organization skills and ability to meet predetermined timeframesAbility to work independently and with a teamAbility to accurately interpret complex documents and online policiesBasic understanding of HTML structure, ecommerce compliance, or invoicing is a plus; however, training will be provided Responsibilities
Discover and monitor advertisers' information on websites and internal platforms utilizing internal toolingAudit publisher websites, social media presences, and submitted data to ensure complianceAnalyze existing data and augment with additional data collection and analysis where appropriateMaintain and build ongoing audit templates and ad-hoc audit templatesCreate new and keep existing written documentation up to datePropose improvements of system and process Five Principles for Success Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.
Always improve, Always Advance - Only be satisfied with complete success - Kaizen Passionately Professional - Take an uncompromising approach to your work and be determined to be the best Hypothesize - Practice - Validate - Shikumika - Use the Rakuten Cycle to succeed in unknown territory Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team