About this role
Responsibilities Maintain and enhance change management frameworks, methodologies, and specialized toolkits. Support the growth and maturity of the digital change management and functional system owner communities. Lead change management activities, including the development and execution of communication and engagement plans. Conduct stakeholder mapping and impact assessments for global digital system implementations. Coordinate training initiatives and capability-building journeys to foster digital adoption. Facilitate community events and workshops to capture and integrate best practices into existing methodologies. Requirements You possess a mandatory Prosci ADKAR certification. You have 3+ years of experience in Change Management , specifically in communication planning, stakeholder mapping, and adoption strategies. You bring 3+ years of experience in IT project environments, focusing on digital transformation and system implementations. You possess knowledge of IT Service Management concepts and methodologies. You have strong relationship-building and influencing skills to interact with both technical and business stakeholders. You're proactive and possess a hands-on approach to executing operational change activities. You are fluent in English . Nice to Haves Previous experience in a technical role such as an Engineer , Developer , or Domain Lead . Knowledge of Agile methodologies and exposure to AI , Power Apps , or Copilot . Experience building and nurturing Communities of Practice . Experience supporting large-scale digital transformation programs in a global matrix organization.