About this role
*Service Coordinator*
*Tebby Air Conditioning & Heating* is looking for an experienced and motivated *Service Coordinator* to join our team.
We?re seeking someone who is *excellent with people, mechanically inclined, and eager to grow with our company*. In this role, you?ll work closely with customers and service technicians to provide product and service information, coordinate daily activities, and help resolve technical issues.
*Responsibilities*
* Handle customer inquiries and provide information about products and services * Coordinate service technicians? daily schedules and activities * Order repair parts for service calls and follow up with customers as required * Document and maintain accurate customer records * Manage warranty claims and product returns * Develop and maintain knowledge of evolving products and services * Assist with inventory management * Support the service team in resolving customer and technical issues
*Qualifications*
* Previous experience in *customer service, HVAC, or a related field* * Mechanically inclined with an interest in learning and developing technical knowledge * Excellent communication and customer service skills * Ability to build strong rapport with clients * Strong organizational skills with the ability to prioritize and multitask * Positive, professional, and team-oriented attitude * Excellent written and verbal communication skills
*What We Offer*
* Competitive wages * Benefits package * RRSP program * Company uniform * Opportunity for growth and development within the company
*If you?re a motivated, people-focused individual with an interest in HVAC and a desire to grow with a great team, we?d love to hear from you!*
Job Type: Full-time
Pay: $40,000.00-$90,000.00 per year
Benefits: * Dental care * Extended health care * RRSP match Flexible language requirement: * English not required
Work Location: In person